Sunday, December 11, 2011

Another Etisalat Exclusive: iPhone 4S available for pre-order in the UAE

Our valued customers asked for it and we responded. The iPhone 4S will be available in the UAE through Etisalat starting December 16th. Now we know our customers are anxious to get their hands on this device, so starting December 11th you can easily pre-order your iPhone 4S through - you can even get it delivered to your own location for free!

Who can order: all prepaid and postpaid customers
Which iPhone 4S devices will be available: 16GB, 32GB, 64GB
Which colors of the iPhone 4S device will be available: White, Black

What are the prices
  • 16GB iPhone 4S is AED 2,749
  • 32GB iPhone 4S is AED 3,149
  • 64GB iPhone 4S is AED 3,549
*For the first three months customers will get a free 500BM / month, followed by a monthly AED 50 fee starting from the fourth month.

Anything additional you’re giving away?  Yes, in addition to the free 500 MB data offer for first three months, customers purchasing the device at an extra charge of AED 150 will also receive 10,000 ‘MORE’ reward points, equivalent to AED 100 talk time, a car charger and phone case. Customers will enjoy free shipping and delivery to their own location at their own convenience.

What kind of speed can I expect: iPhone 4S supports twice the download speed with HSDPA of up to 14.4 Mbps. Etisalat’s iPhone 4S customers will enjoy the Etisalat HSPA+ network and the widest 3G network covering over 99% of the country’s populated area.

How can I order: Log into

Read more about iPhone 4S here  

Sunday, October 9, 2011

We’re celebrating GITEX 2011 with an amazing technology prize draw

We have some of the latest mobile handsets to give away this week to lucky customers who enter our GITEX technology prize draw on Facebook or on Twitter.

Every day we will draw a name to give away the latest Samsung and Nokia handsets. You can enter by tweeting the contest hashtag #EtisalatGITEX to @EtisalatUAE  or by entering your name, email address and phone number on our Facebook GITEX page 

We will contact the winner each day to make sure that you will be at GITEX in Dubai one day this week.  You will be invited onto the main stage of the Etisalat stand to collect your prize.

Good luck – we’re looking forward to seeing the winners on the Etisalat stand at GITEX!

BlackBerry Bold 9900 for your prepaid or postpaid BlackBerry package

GITEX Technology week is a great time to get yourself a new handset to make the most of everything the mobile internet has to offer.  To celebrate GITEX 2011 we have discounted our most popular BlackBerry smartphone, the Bold 9900, by 50% for postpaid customers and created a great ‘6 months free’ offer for prepaid customers.

Postpaid customers beginning a new 12 month Basic or Premium BlackBerry package can buy the new Bold 9900 for just AED1,299.  Either package brings you a fast mobile connection of up to 7.2Mps with full access to BlackBerry Internet Services, including browsing, social sites, streaming media like Youtube, email and generous data allowances.

Prepaid customers who buy the new Bold 9900 get their first 6 months of their 12 month BlackBerry Basic package absolutely free.  This means 6 months of email, BlackBerry messaging, web browsing, social networking and you favourite media sites costs you nothing on your new, stylish Bold 9900.  For full details of our BlackBerry Basic package check our website here.

These BlackBerry offers are only available for 3 months from October 9, so don't wait if you want one!

Speed up your internet connection and get 5 month's discounted rental

5 months discounted rental, 50 free IDD minutes a month for the first 5 months and 5,000 MORE reward points.  

We’re celebrating the 5 days of GITEX technology week with a great offer to help you speed up your internet.

Whatever fixed line internet connection you are using right now you can upgrade to eLife 2P with 5 months of discounted rental.  If you are using a dial-up connection, Al Shamil or a slower eLife connection you can upgrade to eLife 2P 1MB, 4MB or 8MB and get a great deal with this offer.  When you upgrade you will receive free IDD minutes and 5,000 MORE reward points as well as 5 months discounted rental.

This offer is only valid for 3 months so act now to speed up your connection and enjoy all the news, media, games and social sites the internet has to offer.  Apply to upgrade your internet connection at any of our business centres and outlets, or call our customer care representatives at 101.

Full details of the complete range of eLife packages are here on our website.

Monday, September 26, 2011

Turn “I want” to “I have” with My Data Plan

Take advantage of UAE's fastest network with our new data packages including some fantastic benefits

Our new My Data Plan packages offer 4 great options for mobile broadband.

Including higher data allowance, unlimited overnight downloads, free USB modem and huge discounts on the latest tablets, high speed USB modems and wireless routers.

Amazing tablets discounted by over 50% with My Data Plan
With the My Data Plan Ultra package you can stay connected for work and play wherever you are using the latest Samsung Galaxy Tab 10.1 or the Motorola Xoom. These super portable tablets are just AED899 and AED699 when you subscribe to My Data Plan Ultra so you can enjoy the superfast Etisalat network on an amazing screen whether you are at home, at work, on the road or relaxing with family and friends.
Free USB modem to keep you connected on the move
If you need the extra flexibility of mobile broadband on your laptop you can chose one of our USB modems for free on any of our My Data Plan packages. You can even choose a high speed modem on the Extra and Ultra packages or Plus package on a 12 month contract for FREE.

Freedom to enjoy more games, movies, music, apps and the best of the web on the move
With the new data packages you can experience the ultimate in digital entertainment and communications wherever you are. Plus with Etisalat’s advanced 4G network soon to be available your My Data Plan will take you to a whole new level of rich, high quality content, downloaded and ready in an instant.

Unlimited downloads with My Data Plan Plus, Extra and Ultra packages
Customers who subscribe to My Data Plan Plus, Extra and Ultra packages can also use 3 hours of unlimited data from 12:00am to 3:00am every night. It does not matter how much data you use during these three hours because it will not be deducted from the allowance for your data package.

Club Ultra for our MyPlan Ultra customers
If you are also subscribed to MyPlan or My Business Plan Ultra your My Data Plan subscription will be discounted by AED100.

  • You will enjoy the discount as long as you are subscribed on both packages.
  • You will lose the discount if you cancel your MyPlan or My Business Plan Ultra Package
  • You can be subscribed to MyPlan or My Business Plan with or without contract but you will only be able to subscribe to My Data Plan without contract to enjoy the discount

No Data billing surprises with My Plan Data

Our new SMS data advisory service lets you know how much data you have used. You can also chose to enable soft and hard caps (data use limits) on your My Plan Data account so you never have to worry about an unexpected bill for extra (out of bundle) data.

How to Subscribe
To subscribe to My Data Plan Package, please visit your nearest Etisalat Business Center or outlet.  Full subscription details are listed on our website at

Is it 5 O'Clock yet?

Wasel Homeland Plan offers you unbeatable off-peak rates

Our Wasel Homeland Plan is now better than ever with per second and per minute billing to suit your needs. Its free to subscribe with great off-peak rates on Calls to India, Pakistan, Bangladesh and Philippines. You pay less for calls so you can talk for longer - from as early as 5pm on weekdays and all day on Fridays and public holidays.

Subscribe to the service for free and choose from:
  • Per second billing to pay as little as 2 fils per second or
  • Per minute billing to pay as little as 99 fils per minute.

Get the Wasel Homeland Plan today and start calling home even earlier.

How to subscribe

  1. If you have unsubscribed from Wasel Homeland per second or per minute plans you can subscribe again at any time, but a charge of AED 10 will apply.
  2. If you are currently on Etisalat’s Super Off-Peak (SOP), Favourite Country (FCP), or Global Friends and Family (GFF) plans, your subscription will automatically get cancelled once you subscribe to the Wasel Homeland Plan.

Our new Wasel Homeland plan is just one more way Wasel gives you value you can trust. You can combine Wasel Homeland with our free credit offer for even better savings, and remember, if you use your Wasel service at least once every 3 months you will never have to renew your account.  Ever.

More details here on our website or talk with us on Twitter @EtisalatUAE . . . and look out for the 'Is it 5pm' ads on YouTube.

Tuesday, September 13, 2011

Combine your bills with eBill and chose whether to receive them by email or by post

Want to speed up paying your bills? With Etisalat online Services you can do just that, and our new, improved process to set up eBill means it has never been easier!

Why eBill? It is more convenient for you to pay your bills online and it benefits the environment. With our new eBill service you can receive your bills online, direct to your email inbox, reducing paper wastage and ensuring you never miss a payment. This new initiative is in line with our environmental objectives, helping us to reduce our carbon footprint while improving services for you.

eBill also helps you combine your separate accounts into one single bill, making payments quicker and easier. For instance, you can combine your postpaid mobile bill with your eLife bill.

So, how to sign up to this time-saving system?  The online form is here.  Enter your mobile number. You will receive an SMS to your mobile with a unique ID which proves that the phone is yours. Enter the ID online to validate your service set-up and you are ready to go!

To find out more go to or chat with us on Twitter @etisalatUAE

Thursday, September 8, 2011

Hotspots: Where will you log in?

We all love wireless internet access (Wi-Fi). It means that we can work and play on our computers from anywhere in our homes. Did you know that elife and Al Shamil subscribers can also use our public Wi-Fi hotspots for free.  Etisalat customers can use up to 16 hours of complimentary Wi-Fi access every month at our hotspots so you can use the internet for free at locations across the Emirates in many of our city shopping malls, cafes, offices and hotels.

Al Shamil customers with packages up to 4Mb can enjoy up to 4 hours of free Wi-Fi access and subscribers with packages over 4Mb can access 8 hours of free Wi-Fi in a month. Etisalat elife customers with the starter package (1Mb) are eligible for 4 hours of free access using Wi-Fi hotspots, while subscribers with packages above 8Mbps can enjoy 8 hours of free Wi-Fi internet.

Hotspots are easy to use.  Just enter your elife or Al Shamil username and password to log in. This is part of your subscription – there is no extra cost, it’s completely free. We have a dedicated support page on our website if you have more questions about using hotspots.

Wi-Fi Hotspot service is also available to our other customers and visitors.  Simply connect to the Wi-Fi network and make a  quick, easy payment through your mobile phone or credit card. If you need to use a Hotspot regularly you can subscribe.  AED 95 gives you 12 hours of Hotspot access per month using one of our via Wi-Fi packages.  You can also pick up Prepaid Wi-Fi Hotspot Cards at your local Etisalat Outlet..

For more information contact our dedicated customer support line at 101, talk to us on twitter or take a look at our website.

Monday, August 29, 2011

Eid Mubarak

Share this joyous occasion with your loved ones everywhere

Stay connected with your friends and family this Eid while enjoying 3 days of international off-peak rates on mobile and landline calls.

eLife TV customers can also enjoy watching selected Premium and HD channels for FREE during Eid holiday.

Wednesday, August 24, 2011

New BlackBerry Packages: higher speeds and better value

  • 150MBps extra data for only AED 9 extra per month

  • Study finds that 90% of BlackBerry subscribers do not exceed 500 MB data usage per month

  • New packages designed to match monthly fees with data requirement and avoid bill shocks
We were the first to launch the new BlackBerry 9900 in the UAE and at the same time we have introduced two new convenient and attractively priced BlackBerry packages:

1.“Basic” package for AED 99 per month
This package provides customers with 200MB of BlackBerry usage, access to a single email account and Internet speed of up to 7.2 Mbps.

2.BlackBerry ‘Premium’ for AED 149 per month
Customers receive 1GB of BlackBerry usage and 5MB of roaming usage per month. With Internet access speed of 14.4 Mbps, this package supports streaming web sites such as You Tube. The BlackBerry ‘Premium’ package also allows users to configure up to 10 email accounts.

Customers subscribed to the Blackberry Packages will enjoy access to their Facebook, Twitter and other social networking sites, download apps and games and chat using BBM and other Instant Messaging applications.

The new plans have distinct advantages over our previous BlackBerry packages which will make them popular with subscribers. They bring access to video streaming, higher speeds and lower prices. Data limits that have been set to achieve a balance between usage and rates.

Highlighting the benefits of the new packages, Matthew Willsher, our Chief Marketing Officer, said that Etisalat has designed the two new packages after comprehensive study and analysis of BlackBerry services usage trends in the country. The study also took note of customer suggestions and demands.

The study concluded that 60% of the Unlimited Packages’ subscribers consume about 150 MB per month, and that 90% do not exceed 500 MB usage per month. Therefore, while a vast majority of BlackBerry unlimited packages’ subscribers pay for unlimited data packages, only 5% of the consumers use this large amount of data. In order to achieve fairness between usage and monthly subscription fees, the new BlackBerry packages have been designed to provide subscribers with data that they actually need, and at monthly fees equivalent to the data size. Overall, the smaller data usage fee is far lower than fees of unlimited packages that are bring optimally utilized by less than 5% of the total number of subscribers.

The new plans also meet subscribers’ needs for higher speeds. Our previous BlackBerry packages provided access speeds of up to 2 MBps while the two new packages provide speeds of up to 7.2 MBps in the “Basic” package and up to 14.4 MBps for “Premium” package subscribers. These increased speeds will enhance customers’ experience at lower costs.

Subscribers who had not upgraded their subscription to international packages before leaving for a trip, often complained about high usage fees that resulted from using (local) BlackBerry services while travelling. The new BlackBery “Premium” package (for local usage) provides subscribers with 5MB of data for international use. This will help customers avoid bill shocks if they forget to upgrade their packages to international data packages before travelling abroad.

The new “Premium” package also provides access to video streaming websites. This was not available with the previous BlackBerry packages. To facilitate this feature the size of data usage has been limited, bringing it to the same level as our iPhone packages. Our most popular iPhone packages provide 1 GB and the 500 MB of data and many subscribers find these meet their needs.

Willsher clarified that the two new packages will replace the Domestic Limited and Unlimited package options for new customers. While the old domestic limited data package of 50MB was well received by customers, the new packages will prove to be more suited to subscribers’ needs. For instance, the new ‘Premium’ package offers four times higher data limit of 200MB at only AED9 extra per month. He indicated that unlimited local package’ subscribers can switch to any of these packages and benefit from the promotions offered on the device.

Existing domestic limited and unlimited package subscribers have not been moved to any of the new packages. Customers who choose to stay subscribed to their old packages can continue to do so.

Willsher also mentioned the heavy discounts on offer to post-paid customers who want to purchase the new BlackBerry Bold 9900. Postpaid customers can get the new BlackBerry Bold 9900 at half price for AED 1,299, on a 12-month contract with either of the two new packages. Alternatively MyPlan and MyBusiness Plan customers can purchase the device for as low as AED 299 with a 12-month contract for the MyPlan ‘Ultra’ package.

The BlackBerry Bold 9900 is the thinnest BlackBerry smartphone, yet at only 10.5mm it is the first to offer the perfect union of a high performance keyboard and touch display integrated within the iconic BlackBerry Bold design. Distinguished by its beautiful design, amazingly effective keyboard and brilliant touch display, the BlackBerry Bold 9900 is crafted with premium materials including a brushed stainless steel frame that puts the finishing touch on a truly outstanding smartphone.

Sunday, August 21, 2011

Get your BlackBerry Bold 9900 today for as little as AED 1,299

Our new Etisalat BlackBerry® packages mean you can get the BlackBerry Bold 9900 at 50% discount on 12 month contract.

The stand alone price for this very latest BlackBerry smartphone is AED 2,599 or AED 2,199 for business users. With our new BlackBerry Basic and Premium packages you can get your Bold 9900 for just AED1,299 when you start a new 12 month post-paid contract.

BlackBerry Basic:
  • For AED 99 per month Etisalat BlackBerry users receive full BlackBerry Internet Service (1 email account, social networking, instant messaging, etc.)
  • Data allowance of 200MB. Beyond this customers are charged AED 0.5 per MB.
  • Internet access speed of up to 7.2 Mbps.
  • Standard data roaming charges apply if used outside the UAE.

BlackBerry Premium:
  • For AED 149 per month Etisalat BlackBerry customers will enjoy the full BlackBerry Internet Service (10 Email accounts, social networking, instant messaging, etc.)
  • Data allowance of 1GB. Beyond this customers are charged AED 0.5 per MB.
  • Includes a data roaming monthly allowance of 5 MB
  • This unique packages enables customers to use streaming web sites such as YouTube with internet access speed of up to 14.4 Mbps..
The new slimmer, faster BlackBerry Bold 9900 is now available at all Etisalat Business Centers and outlets.

MyPlan and MyBusiness Plan customers can also purchase the new Bold 9900 for as little as AED 299 with a new 12 month MyPlan Ultra contract.

Subscribe to the new BlackBerry ‘Basic’ or ‘Premium’ packages by sending an SMS
  • B149 to 1010 for BlackBerry Premium
  • B99 to 1010 for BlackBerry Basic.
You can also call 800 77 666
or visit any of Etisalat’s Business Centers and Outlets.

More details here at

*All the Blackberry Bold 9900 devices are locked to the Etisalat network

Wednesday, August 17, 2011

One month of Greetune for free . . .

. . . AND one tune for free when you subscribe before August 22.

A small Ramadan celebration right there on your phone when family and friends call you. Why have them listen to a boring ringtone when they could hear your favourite Greetune?
There's a long list of tunes and messages to chose from on our website. Pick your favourite and see the full offer details here

Tuesday, August 9, 2011

Get the new BlackBerry® Bold™ 9900 first from Etisalat

Book the BlackBerry® Bold™ 9900 smartphone to get it ahead of everyone else

The slim, elegant new BlackBerry® Bold™ 9900 is available for pre-order from Etisalat today. This is the first time this much anticipated new smartphone has been on sale in the UAE and it's only from Etisalat. You can get your new Bold 9900 ahead of everyone else by pre-ordering from one of our Etisalat key retailers or you can book your smartphone by phone at 8006673, or order online at

Slimmer, smarter, faster and touchscreen enabled
The BlackBerry Bold 9900 is the thinnest BlackBerry smartphone yet (at only 10.5mm) and the first to offer the perfect union of a high performance keyboard and touch display integrated within the iconic BlackBerry Bold design.

•powered by the BlackBerry® 7 OS now with Liquid Graphics
•enhanced BlackBerry® browser and multimedia capabilities
•voice-activated universal search
•additional premium personal and productivity apps included out of the box.

The new BlackBerry Bold 9900 is also the first BlackBerry smartphone to include built-in support for NFC (Near Field Communications), a new technology that is enabling many new and exciting capabilities, including the ability to pair with NFC-enabled accessories or read SmartPoster tags with a simple tap of the smartphone.

It's the new BlackBerry® Bold™ 9900 smartphone
Distinguished by its beautiful design, amazingly effective keyboard and brilliant touch display, the BlackBerry Bold 9900 is crafted with premium materials including a brushed stainless steel frame that puts the finishing touch on a truly outstanding smartphone.

Available first in the UAE market from Etisalat for just AED2,599
The new BlackBerry device is priced at AED 2599. Customers who wish to pre-book the device and pay in cash can visit any of the Etisalat key retailers, including Aptec, Jumbo, Jacky’s Lulu, E-City, Virgin and Plug-Ins.

To book your device today visit or call 800 6673
From today, customers can pre-book the BlackBerry Bold 9900 over the phone using their credit card, by calling 8006673 or by logging on to Etisalat’s ‘MORE’ rewards website Customers purchasing the device online will receive 35,000 ‘MORE’ reward points, equivalent to AED 350 talk time. Customers will enjoy convenient free shipping & delivery to their own location.

For more information visit

Monday, August 1, 2011

Ramadan Kareem

Subscribing to Wasel just got easier and more affordable

No more renewal fees for Wasel prepaid line!

We have listened to feedback from our customers and we are pleased to launch “free lifetime validity” for all our Wasel customers.

FREE lifetime validity – no need to renew your Wasel account again

Now you can keep your Wasel subscription without having to pay to renew again. Your free lifetime validity will be applied automatically and you don’t need to subscribe. All you need to do to keep the benefit is make one charged call or send an SMS from your Wasel accounts within three months.


  • Lifetime validity is completely free of charge. Wasel customers do not have to subscribe or pay any additional fee to benefit from this offer.
  • This free lifetime validity will be applied automatically to all active Wasel customers and you should receive an SMS to confirm.
  • To keep enjoying this lifetime validity benefit, just make one charged SMS or call during a 3 month period. If not you won’t receive the free lifetime validity, but you can benefit again if you simply start using your line again.
  • You will continue to enjoy the same rates on your chosen tariff plan with no change, only the renewal fee is waived.
  • If you are a new Wasel subscriber from 1st August 2011 you will automatically be granted the lifetime validity upon activation.

To check you have received the lifetime validity dial *121#

You will receive an SMS to let you know you have received the free lifetime validity. Alternatively you can dial *121# to check your balance – they will notice that the validity is now set to 2037 which indicates that your account has been granted lifetime validity.


This feature is available to all active prepaid subscribers but excludes customers who have not used their account for the last 3 months.

To retain this feature you must make one charged SMS or call during a 3 months’ period If you stop using your account for 3 consecutive months, your account will be downgraded to the normal Wasel renewal cycle. If you continue not to use your account, they will need to pay the renewal charge of AED 50 to activate your line again at the renewal phase.

Sunday, July 3, 2011

Where are you going this summer? How will you keep in touch?

The summer travel season is here and we know you need to keep in touch wherever your travels take you. We have some fabulous summer offers to keep you connected while you travel, but first a question! How do you keep in touch during your summer travels? Let us know on Twitter @EtisalatUAE or tick your favourite in our Facebook poll at

We have three special summer travel offers, so whether you use a BlackBerry or mobile internet on another smartphone you can keep in touch with family and friends. Perhaps you prefer to make call and hear familiar voices? We have a voice roaming packages to cuts the cost of both incoming and outgoing calls. Just choose the package the works best for you.

BlackBerry® roaming for as little as AED 99

You can take your BlackBerry social package with you around the world this summer for just AED99 each month. No need to miss out on your social connections when you are travelling. Or, if you prefer email, you can subscribe to Etisalat BlackBerry® Global Email for just AED 149 a month. Either way you can share your travel news with the people who matter to you all summer long.

To subscribe to our summer roaming offers
• SMS GS99 to 1010 for Global Social
• SMS GE149 to 1010 for Global Email

Both offers are available for prepaid and postpaid customers; purchase before September 30, 2011.

More details are available by phone at 800 77 666

Pack the Internet wherever you go. Save up to 50% with the new mobile data roaming packs

If you prefer to travel with a 3G smartphone our new daily global data pack costs just AED 95 for 6 MB. At these rates you can afford to check your favourite websites, update your social sites, manage your email and share your news with family and friends no matter where your travels take you.

Subscribe to daily global data by dialing *177# or sending SMS purchase code R DG to 1010 from UAE or abroad. You can repurchase the pack when you use it up or it expires. In addition we have a new flat rate for data roaming. AED 1 for postpaid and AED 1.5 for prepaid for every 30KB across the world. More information on our data roaming packages is available by calling 800 2300

Special roaming packages for calls mean you have more holiday money to spend

Our summer voice roaming offers give you discounts up to 78% on your roaming incoming calls as well as a special discount of up to 30% on outgoing voice roaming calls to the UAE.

To purchase our roaming calls packages please dial *177# or visit to find the SMS codes for all our summer offers.

So that's three great offer to help you pack for your travels and stay in touch this summer.
Which one will you choose?

BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research In Motion Limited.

Sunday, June 12, 2011


Abu Dhabi, 12 June. 2011:

Etisalat held an LTE Media Seminar on 9th June 2011, following which there were several announcements in the media about the launch of LTE services in the UAE. In reference to these announcements, Etisalat would like to clarify that the Corporation is in talks with a number of manufacturers to bring the latest LTE-compatible devices to the UAE – including USB dongles, modems and mobile devices – whenever they become available from the manufacturer, after Etisalat’s official launch of LTE in Q3, 2011.

At no point did Etisalat confirm that any new iPhone device will be launched in 2011.

Wednesday, May 25, 2011

It's here! The white iPhone 4 has arrived

The new white iPhone includes all the great features of iPhone 4 in a stylish white casing.

iPhone 4 Features
• Retina display with 960-by-640 resolution
• Highest resolution display ever built into a phone
• Multitasking
• HD video recording and Editing
• Dual-mic noise suppression
• Apple A4 chip
• Voice Control

The iPhone 4 is available to all our customers with a range of packages to suit your needs. Whether you are a postpaid contract customer or prefer the value and flexibility of a prepaid Wasel account find the right package for you here in our comparison table.

Packages and prices

iPhone 4 packages are available at our business centres and outlets across the UAE.
Full details of subscriptions and the documentation needed for postpaid contracts is on our main website at

Wednesday, May 18, 2011

Huge discounts on our best selling BlackBerry smartphones

Our most popular BlackBerry® smartphones discounted up to 100%

We know how much you love the convenience and style that comes with a BlackBerry®smartphone. Easy typing, quick messaging and all your friends and business contact just a few keystrokes away. BlackBerry gives you a whole office in your pocket and now we have discounted a great line-up of smartphones, adding even more value to our exclusive Unlimited Domestic BlackBerry® package.

The BlackBerry® Bold™ 9780, BlackBerry® Torch™ 9800, or the BlackBerry® Curve™ 9300 are now available on this plan for a small down payment, and the BlackBerry® Curve™ 8520 is FREE when you subscribe to the Unlimited Domestic package, exclusively from Etisalat.

Our Unlimited Domestic package costs just AED185 per month. You get unlimited BlackBerry® use, internet access, your favourite social networking sites, instant messaging and email for just AED185 each month AND you get to take home a shiny new BlackBerry® smartphone. If you need to stay connected while travelling outside the UAE you can enable our roaming services (additional costs will be charged by our roaming partners overseas)

Get your new BlackBerry® by subscribing to a 12 month contract for our exclusive Unlimited Domestic package and stay in touch wherever you are!

Terms and Conditions
1. Offer available for postpaid customers who sign up on 12 month contract
2. Offer for BIS service available only on Unlimited Domestic package (AED 185 / month)
3. Offer for BES service available on Unlimited Domestic (AED 185 / month) or Unlimited Global (AED 295 / month)
4. Not eligible for My Plan and My Business Plan customers on 12 months contract (Device contract)
5. Only one time upgrade from Domestic Unlimited to Global Unlimited is allowed; if you wish to downgrade during your 12 month contract persiod exit charges will apply
6. All customers must sign the “Mobile Phone Service” form, section 2.6 with the text below written by hand:
BlackBerry Unlimited Domestic 12 months plan (Exit Charges apply)

Tuesday, May 17, 2011

More WWE entertainment on eLife Pay Per View

For wrestling fans we are bringing WWE 'Over The Limit' live from Seattle on May the 23rd. You can watch the whole show live on eLife channel # 436 at 4am.

Replays will be shown at 9:00am, 1:00pm, 5:00pm, 9:00pm and 1:00am. Then from May 24th to June 5th replays will be shown at 6:00am, 10:00am, 2:00pm, 6:00pm, 10:00pm and 2:00am

Subscribe now for our special early bird rates. Only AED50 if you subscribe before May 21st

Regular price subscriptions AED 70 from May 22nd to June 4th.

Phone 101 to subscribe now and catch WWE action at early bird rates.

Tuesday, May 3, 2011

A world of sports and entertainment with eLife

Etisalat eLife brings the world’s best sports and entertainment right into your home, so you can watch and enjoy events and spectacles from around the world, live as they happen.

International Boxing
The year’s biggest boxing event comes to eLife on May the 8th. The World Welterweight championship fight between Manny “Pacman” Pacquiao and Shane Mosley will be telecast live from Las Vegas. Pacquiao will battle to defend his World Boxing Organization (WBO) belt against American challenger and four time world champion “Sugar” Shane Mosley over 12-rounds at the MGM Grand Arena in Las Vegas, Nevada.

Tickets for this fight sold out 3 weeks before the event. Pacquiao is an eight-division world champion and the first boxer in history to win ten world titles. (He is also a Congressman in his native Phillipines!) He is favoured to beat his veteran opponent Mosley who has never been knocked out, however Mosley has home crowd support and the advantage of being the bigger, heavier boxer. Although some say Mosley is past his prime his experience and weight will surely count against the smaller, equally aggressive Pacquiao.

The fight will be shown live on eLife Pay Per View channel 436 on May 8th at 5am with replays at 10am, 3pm and 8pm the same day. Call 101 now to order this event for AED75 and enjoy the best of international sport with eLife.

WWE Wrestling
We are bringing the entertainment of WWE Extreme Rules wrestling to eLife on May 2nd. You can watch the WWE superstars live at 4am on May 2nd on Pay Per View channel 436 with replays at 9:00am, 1:00pm, 5:00pm, 9:00pm, 1:00am. Then you can watch again from May 3rd to May 15th at 6:00am, 10:00am, 2:00pm, 6:00pm, 10:00pm, 2:00am. Phone 101 to book this event and watch it at home whenever you like for AED70.

Wednesday, April 6, 2011

Happy Birthday @EtisalatUAE

Our Twitter birthday contest finished on April 26th. Thank you to everyone who entered and sent us birthday greetings on twitter. The winners of our fantastic smartphone birthday gifts have been notified. One lucky winner, Abdul M, entered via Facebook. The other winners have been announced on Twitter.

It was a great contest and lots of fun. Now we have a whole year to plan something even better for birthday number 2!

April 11 is our first birthday!

We have been talking with customers on twitter for a whole year so we are celebrating. Click on our interactive birthday card below to join our online treasure hunt. We have Nokia and Samsung smartphones for our lucky winners.

It’s our followers who have made @EtisalatUAE a success so we are inviting all of you to enter our birthday contest and celebrate with us. Even though it's our birthday we’re giving the presents. The Nokia and Samsung smartphones are perfect for MyPlan and great for social networks. They all have outstanding cameras and integrated social networking so it's really easy to share your photos on Facebook.

Birthday treasure hunt contest

We’ve added all our Twitter followers to our birthday card. We now have over 8000 followers so you will need to refresh the page to see everyone. To enter the contest find the special birthday page hidden among the follower profiles that make up our big birthday ‘1’. When you find the birthday page enter your Facebook profile address or Twitter name and click on the button if you would like to wish us ‘Happy Birthday’ on Twitter or Facebook.

Wednesday, March 23, 2011

Talk to your loved ones back home for longer

Talk for 5 minutes on an international call and the next 5 minutes are free

If your loved ones are overseas you will love our new offer 5 for 5. For every 5 minutes you talk to someone overseas we will give you an extra 5 minutes free call time whilst on the same call. So now you can speak to the precious people in your life for longer.

You pay for the first 5 minutes of each call then we will pay for the next 5 minutes. If you talk for another 5 minutes, we pay for the next 5 minutes and so on until you hang up. It is really simple. Talk for 20 minutes and you will only pay for 10, but you can keep chatting for as long as you like. For every 5 minutes we will pay the next 5 minutes on the same call.

5 for 5 is available for both prepaid and postpaid accounts. Simply send an SMS saying F5 to 1010 or dial *141*1# to subscribe.

For more details and terms and conditions visit

5 for 5 will be available until June the 23rd so make the most of those free minutes while it lasts.

Monday, February 21, 2011

Double data for two months

Make the most of internet on the move with our mobile broadband 1GB, 5GB and 10GB options, For the next two months you will get double data.

From now until April 20th everyone with 1GB, 5GB and 10GB mobile broadband packages will automatically receive double data at no extra cost. Perhaps you already received an SMS message? If you need more information you can call 101 or talk to us on twitter. Double Data is available on both prepaid and postpaid accounts.

If you have been thinking about our 3.5G mobile data packages for your laptop this is the best possible time to subscribe. Sign up any time before April the 20th to get double data for your first 2 months.

So what will you do with twice as much mobile data? Where will you work now that you don't have to stay home or in the office? You can check email, upload and download content, share videos and photos, chat or visit your favourite websites from wherever you are. No need to hunt for Wifi or a router. Take your lap top with you - work, play and keep in touch from wherever you happen to be.

Our USB Modems have also come down in price in time for our Double Data offer. The popular 21.6Mps HSPA 3G router and wireless modem is now only AED350. USB modems are available at all our business centres and outlets. If you already have a wireless modem you can also subscribe to our mobile broadband packages by phoning 125 or by SMS to 1010.

Full details, and terms and conditions for our mobile broadband packages are available at To subscribe visit any of our business centres or outlets, phone 125 and follow the voice prompts or send an SMS message to 1010.
  • R1GB to 1010 to subscribe to our 1GB package and receive 2GB for two months
  • R5GB to 1010 to subscribe to our 5GB package and receive 10GB for two months
  • R10GB to 1010 to subscribe to our 10GB package and receive 20GB for two months
This offer qualifies for the ‘University Data’ discount as well. Students with their data packages linked to their university ID cards will also receive double data for the next two months at discounted university data rates. Combining the two offers means a student can use 20GB for only AED295 per month during the offer period. Outstanding value!

Questions? Talk to us on twitter @EtisalatUAE.

Friday, February 18, 2011

Up to AED250 instant free credit to use anytime on Wasel

Free credit offer every time you recharge your Wasel account has been extended!!

This offer has been so popular, we have decided to extend it until further notice. This offer gives you up to AED250 free credit each time you recharge your Wasel prepaid account. Your free credit can be used for international and local calls or SMS without any subscription fee. Subscribe to the offer by SMS and receive your free credit instantly on your next recharge.

When your balance reaches AED3 you will receive a message to tell you that you are using your free credit. It is valid for up to 50 days.

You can check your free credit anytime using *121*3#

How to get this offer?

Simply SMS RW to 1010 or dial *140*1# from your mobile handset. Once you receive the confirmation your next recharge will receive the free credit.

Remember there are some restrictions with credit transfers once you sign up to this offer.

Full details with terms and conditions are here on the website.

Thursday, February 17, 2011

Etisalat Commences Region’s First and Widest LTE Network Rollout in the UAE, signs deal with Alcatel-Lucent

Delivering its commitment to offer the most advanced Internet services to its customers, Etisalat today inked an agreement with Alcatel-Lucent (Euronext Paris and NYSE: ALU) for a planned deployment of the Middle East’s first and widest Long Term Evolution (LTE) network in the UAE. Using Alcatel-Lucent’s market-leading end-to-end solution, Etisalat is deploying the first commercial LTE (also known as 4G) network in the Middle East.

On the occasion, Nasser bin Obood, Acting CEO Etisalat UAE commented: “As the region’s leading-edge telecom service provider, this is a significant milestone for our corporation and we are proud to be the Middle East’s first and widest LTE network, thereby fulfilling our promise to continuously deliver superlative communication experiences to our customers every step of the way.”

“Over the last year we’ve witnessed a 200% growth in data roaming traffic. Due to the smartphone boom in the UAE, as is globally, our customers continue to crave for higher speeds and better connectivity.There is an exploding demand for new technologies and large bandwidth to support and enable the surging data traffic”, said Marwan Zawaydeh, Chief Technology & information Officer, Etisalat.
“We are confident that this advanced next-generation network from Alcatel-Lucent will meet our customers’ needs for innovative mobile broadband services.” LTE can accommodate multimedia applications such as video conferencing, high definition content transmission and high speed video downloads from social networks, giving Etisalat’s customers unbeatable mobile broadband.

“This is a crucial step towards the adoption of LTE in the Middle East. Alcatel-Lucent’s technical leadership and transformation expertise will help Etisalat unleash LTE’s full business potential and deliver a mobile broadband experience far beyond anything that has been seen before in the region”, said Amr El Leithy, Head of Alcatel-Lucent’s activities in Africa and Middle East. “This agreement expands our long standing relationship with Etisalat and is further evidence of the trust they have in our company across multiple technologies and our ability and support the next generation mobile network.”

Wednesday, February 16, 2011

Etisalat & Huawei Sign Agreement to deliver the Middle East’s First LTE network

Etisalat, Middle East and Africa’s leading telecom operator, and Huawei Technologies Co Ltd. ("Huawei"), today announced the signing of a commercial LTE contract to commence deployment of region’s widest LTE network in the UAE.

Mr. Nasser bin Obood Acting/CEO Etisalat UAE , and Mr Yi Xiang, President for Huawei Middle East witnessed the signing ceremony at the Etisalat-Huawei Summit 2011 in Barcelona, Spain.The advanced LTE (also known as 4G) technology has already been tested and deployed on the Etisalat network and enables the existing network to reach a download speed of 173 Mbps. LTE can accommodate multimedia applications such as video conferencing, high definition content transmission, high speed video downloads and social networks, giving Etisalat’s customers unbeatable mobile broadband.

Commenting on the occasion, Mr.Nasser bin Obood ,A/CEO Etisalat, said: “Etisalat has established a reputation of a telecom service provider that is continuously innovating and identifying new ways for providing customers an unparalleled telecommunication experience, touching every sphere of their lives. Maintaining our leadership in the wireless broadband market, we are proud to be the Middle East’s first and widest LTE network in the UAE.”

Mr. Marwan Zawaydeh, Chief Technology & information Officer, at Etisalat, commented: “In line with Etisalat’s commitment to elevate our customers’ broadband experience in the UAE, we are pleased to have selected Huawei as the strategic partner to build the new nationwide LTE network. The advanced technology will deliver a better surfing experience, higher resolution on streamed mobile content and improved interactivity along with other wireless applications which require high bandwidth requirements.”

“Etisalat is our key strategic partner and it is our honor to continuously support and deliver in line with their vision and objectives. Since 2003, Etisalat and Huawei have worked together to accomplish Etisalat’s vision of enriching people’s lives with superior communication services,” said

Mr Yi Xiang, President for Huawei Middle East. “With our advanced SingleRAN LTE based solutions, Huawei is dedicated to partner with Etisalat in its endeavor to introduce innovative services in the UAE and international markets in which it operates.”

Monday, February 14, 2011

Don't miss the ICC Cricket World Cup on eLife Triple Play

The first game of the ICC Cricket World Cup 2011 is only 4 days away. The opening ceremonies will be on Thursday February 18 and that all-important first game between India and Bangladesh starts at 12:30 on Saturday. The tournament is jointly hosted by India, Sri Lanka and Bangladesh and all 49 one-day games are being shown live on Cricone channel #353 so e-Pehla and e-Firstnet subscribers can watch all the games live at no extra cost.

We have a lot of cricket to look forward to. The final game will be played in Mumbai on April the second. Between now and then we have fourteen national teams to follow. South Africa vs. West Indies and Australia vs New Zealand are the matches to look forward to over the weekend of February 24/25 and then Pakistan v Sri Lanka and England vs. India on February 26 and 27 - and that's just the first 10 days. You can find the full match schedule here on the ICC site.

Do you need to upgrade or renew your e-vision subscription to watch the cricket? We have a great deal for you. If you subscribe or upgrade to e-Pehla or e-Firstnet you get 2 months free on a six month subscription or four months free when you subscribe for a year. Find full details of all our channel packages here. Call 101 or 800777666 to subscribe or upgrade now. No need to miss a single day of this year's ICC World Cup Cricket 2011 action.

Wednesday, February 9, 2011

Make the most of your time with our 'University Data' discount package

We know many of you are investing time and money in university education. It’s a big investment and we are here to help with affordable internet access for your coursework - and perhaps your social life too! Our new ‘University Data’ packages are designed for students. Mobile internet access on your smartphone or laptop helps you keep on top of news and coursework (and gossip?) Stay in touch while you are on the move and make the most of every minute of your time.

University mobile internet packages

University mobile broadband packages
To qualify for ‘University Data’ you must have an official, valid university ID, issued from UAE. Each university ID qualifies for a discount on one mobile number. To find out more or to sign up for this offer visit any of our business centres or outlet stores in your nearest mall, or come and talk with us on Twitter

Thursday, February 3, 2011

Get the most signal bars no matter where you are

Here at Etisalat we've got the UAE covered with mobile signal that stretches from the farthest island to the heart of the city. Wherever you are you can count on Etisalat to give you the best mobile signal.

But we are not resting yet. We are always working to increase and improve our mobile coverage, so if you do find a corner where our signal is not as strong as you would like please let us know. You can send an email to Please give us the following details so that we can pinpoint the problem and add it to our workplan.
  • Poor 2G or 3G coverage? Indoor or outdoor? Residential or commercial?
  • Your exact location. Emirate, city, area,
  • Flat number, number of floors, floor number, building name or number.
  • Landmark
  • Date
  • Contact number (landline)
We already have the very best signal coverage across the UAE. With your help we will make it even better.

Monday, January 10, 2011

Extend your eLife connection throughout your home

Need wider internet coverage? The new Aztech Extender broadens your wireless network to any location in the home or office and eliminates weak signals and blind spots. No software or installation is required. The Aztech Extender works straight out of the box! Simply connect it to any wall socket and watch it work like a portable network point.

Plug the Aztech Extender into a preferred power outlet connected to a broadband router, and you can use the internet wherever you are in the house.

The high speed of the wireless 802.11n allows you to complete heavy downloads, and Aztech is compatible with any Ethernet-ready gadget at home.

Main Features
• Extend wireless network into any spot at home
• Turn any power outlet into a network connection
• Automated security with “Simple Connect” button
• Simply plug & play, no software or installation required. No new wires, no drilling, no software, no hassle!

TV Connection: this requires 2 of the Aztech HL110E (2 Ethernet plugs), the total cost will be AED 290 (2 X AED 145)
Internet Connection/extending: this requires 1 of the Aztech HL110E plus 1 Aztech HL110EW, the total cost will be AED 390 (AED 145 + AED 245)

For more details, speak to your eLife installer or go along to your nearest Etisalat Store.