Monday, September 26, 2011

Turn “I want” to “I have” with My Data Plan

Take advantage of UAE's fastest network with our new data packages including some fantastic benefits

Our new My Data Plan packages offer 4 great options for mobile broadband.

Including higher data allowance, unlimited overnight downloads, free USB modem and huge discounts on the latest tablets, high speed USB modems and wireless routers.

Amazing tablets discounted by over 50% with My Data Plan
With the My Data Plan Ultra package you can stay connected for work and play wherever you are using the latest Samsung Galaxy Tab 10.1 or the Motorola Xoom. These super portable tablets are just AED899 and AED699 when you subscribe to My Data Plan Ultra so you can enjoy the superfast Etisalat network on an amazing screen whether you are at home, at work, on the road or relaxing with family and friends.
Free USB modem to keep you connected on the move
If you need the extra flexibility of mobile broadband on your laptop you can chose one of our USB modems for free on any of our My Data Plan packages. You can even choose a high speed modem on the Extra and Ultra packages or Plus package on a 12 month contract for FREE.

Freedom to enjoy more games, movies, music, apps and the best of the web on the move
With the new data packages you can experience the ultimate in digital entertainment and communications wherever you are. Plus with Etisalat’s advanced 4G network soon to be available your My Data Plan will take you to a whole new level of rich, high quality content, downloaded and ready in an instant.

Unlimited downloads with My Data Plan Plus, Extra and Ultra packages
Customers who subscribe to My Data Plan Plus, Extra and Ultra packages can also use 3 hours of unlimited data from 12:00am to 3:00am every night. It does not matter how much data you use during these three hours because it will not be deducted from the allowance for your data package.

Club Ultra for our MyPlan Ultra customers
If you are also subscribed to MyPlan or My Business Plan Ultra your My Data Plan subscription will be discounted by AED100.

  • You will enjoy the discount as long as you are subscribed on both packages.
  • You will lose the discount if you cancel your MyPlan or My Business Plan Ultra Package
  • You can be subscribed to MyPlan or My Business Plan with or without contract but you will only be able to subscribe to My Data Plan without contract to enjoy the discount

No Data billing surprises with My Plan Data

Our new SMS data advisory service lets you know how much data you have used. You can also chose to enable soft and hard caps (data use limits) on your My Plan Data account so you never have to worry about an unexpected bill for extra (out of bundle) data.

How to Subscribe
To subscribe to My Data Plan Package, please visit your nearest Etisalat Business Center or outlet.  Full subscription details are listed on our website at

Is it 5 O'Clock yet?

Wasel Homeland Plan offers you unbeatable off-peak rates

Our Wasel Homeland Plan is now better than ever with per second and per minute billing to suit your needs. Its free to subscribe with great off-peak rates on Calls to India, Pakistan, Bangladesh and Philippines. You pay less for calls so you can talk for longer - from as early as 5pm on weekdays and all day on Fridays and public holidays.

Subscribe to the service for free and choose from:
  • Per second billing to pay as little as 2 fils per second or
  • Per minute billing to pay as little as 99 fils per minute.

Get the Wasel Homeland Plan today and start calling home even earlier.

How to subscribe

  1. If you have unsubscribed from Wasel Homeland per second or per minute plans you can subscribe again at any time, but a charge of AED 10 will apply.
  2. If you are currently on Etisalat’s Super Off-Peak (SOP), Favourite Country (FCP), or Global Friends and Family (GFF) plans, your subscription will automatically get cancelled once you subscribe to the Wasel Homeland Plan.

Our new Wasel Homeland plan is just one more way Wasel gives you value you can trust. You can combine Wasel Homeland with our free credit offer for even better savings, and remember, if you use your Wasel service at least once every 3 months you will never have to renew your account.  Ever.

More details here on our website or talk with us on Twitter @EtisalatUAE . . . and look out for the 'Is it 5pm' ads on YouTube.

Tuesday, September 13, 2011

Combine your bills with eBill and chose whether to receive them by email or by post

Want to speed up paying your bills? With Etisalat online Services you can do just that, and our new, improved process to set up eBill means it has never been easier!

Why eBill? It is more convenient for you to pay your bills online and it benefits the environment. With our new eBill service you can receive your bills online, direct to your email inbox, reducing paper wastage and ensuring you never miss a payment. This new initiative is in line with our environmental objectives, helping us to reduce our carbon footprint while improving services for you.

eBill also helps you combine your separate accounts into one single bill, making payments quicker and easier. For instance, you can combine your postpaid mobile bill with your eLife bill.

So, how to sign up to this time-saving system?  The online form is here.  Enter your mobile number. You will receive an SMS to your mobile with a unique ID which proves that the phone is yours. Enter the ID online to validate your service set-up and you are ready to go!

To find out more go to or chat with us on Twitter @etisalatUAE

Thursday, September 8, 2011

Hotspots: Where will you log in?

We all love wireless internet access (Wi-Fi). It means that we can work and play on our computers from anywhere in our homes. Did you know that elife and Al Shamil subscribers can also use our public Wi-Fi hotspots for free.  Etisalat customers can use up to 16 hours of complimentary Wi-Fi access every month at our hotspots so you can use the internet for free at locations across the Emirates in many of our city shopping malls, cafes, offices and hotels.

Al Shamil customers with packages up to 4Mb can enjoy up to 4 hours of free Wi-Fi access and subscribers with packages over 4Mb can access 8 hours of free Wi-Fi in a month. Etisalat elife customers with the starter package (1Mb) are eligible for 4 hours of free access using Wi-Fi hotspots, while subscribers with packages above 8Mbps can enjoy 8 hours of free Wi-Fi internet.

Hotspots are easy to use.  Just enter your elife or Al Shamil username and password to log in. This is part of your subscription – there is no extra cost, it’s completely free. We have a dedicated support page on our website if you have more questions about using hotspots.

Wi-Fi Hotspot service is also available to our other customers and visitors.  Simply connect to the Wi-Fi network and make a  quick, easy payment through your mobile phone or credit card. If you need to use a Hotspot regularly you can subscribe.  AED 95 gives you 12 hours of Hotspot access per month using one of our via Wi-Fi packages.  You can also pick up Prepaid Wi-Fi Hotspot Cards at your local Etisalat Outlet..

For more information contact our dedicated customer support line at 101, talk to us on twitter or take a look at our website.