Turn “I want” to “I have” with My Data Plan

Take advantage of UAE's fastest network with our new data packages including some fantastic benefits

Our new My Data Plan packages offer 4 great options for mobile broadband.

Including higher data allowance, unlimited overnight downloads, free USB modem and huge discounts on the latest tablets, high speed USB modems and wireless routers.

Amazing tablets discounted by over 50% with My Data Plan
With the My Data Plan Ultra package you can stay connected for work and play wherever you are using the latest Samsung Galaxy Tab 10.1 or the Motorola Xoom. These super portable tablets are just AED899 and AED699 when you subscribe to My Data Plan Ultra so you can enjoy the superfast Etisalat network on an amazing screen whether you are at home, at work, on the road or relaxing with family and friends.
 
Free USB modem to keep you connected on the move
If you need the extra flexibility of mobile broadband on your laptop you can chose one of our USB modems for free on any of our My Data Plan packages. You can even choose a high speed modem on the Extra and Ultra packages or Plus package on a 12 month contract for FREE.

Freedom to enjoy more games, movies, music, apps and the best of the web on the move
With the new data packages you can experience the ultimate in digital entertainment and communications wherever you are. Plus with Etisalat’s advanced 4G network soon to be available your My Data Plan will take you to a whole new level of rich, high quality content, downloaded and ready in an instant.

Unlimited downloads with My Data Plan Plus, Extra and Ultra packages
Customers who subscribe to My Data Plan Plus, Extra and Ultra packages can also use 3 hours of unlimited data from 12:00am to 3:00am every night. It does not matter how much data you use during these three hours because it will not be deducted from the allowance for your data package.

Club Ultra for our MyPlan Ultra customers
If you are also subscribed to MyPlan or My Business Plan Ultra your My Data Plan subscription will be discounted by AED100.

• You will enjoy the discount as long as you are subscribed on both packages.
• You will lose the discount if you cancel your MyPlan or My Business Plan Ultra Package
• You can be subscribed to MyPlan or My Business Plan with or without contract but you will only be able to subscribe to My Data Plan without contract to enjoy the discount

No Data billing surprises with My Plan Data
Our new SMS data advisory service lets you know how much data you have used. You can also chose to enable soft and hard caps (data use limits) on your My Plan Data account so you never have to worry about an unexpected bill for extra (out of bundle) data.

How to Subscribe
To subscribe to My Data Plan Package, please visit your nearest Etisalat Business Center or outlet.  Full subscription details are listed on our website at etisalat.ae/MyDataPlan

Is it 5 O'Clock yet?

Wasel Homeland Plan offers you unbeatable off-peak rates

Our Wasel Homeland Plan is now better than ever with per second and per minute billing to suit your needs. Its free to subscribe with great off-peak rates on Calls to India, Pakistan, Bangladesh and Philippines. You pay less for calls so you can talk for longer - from as early as 5pm on weekdays and all day on Fridays and public holidays.

Subscribe to the service for free and choose from:

• Per second billing to pay as little as 2 fils per second or
• Per minute billing to pay as little as 99 fils per minute.

Get the Wasel Homeland Plan today and start calling home even earlier.

How to subscribe

Note

1. If you have unsubscribed from Wasel Homeland per second or per minute plans you can subscribe again at any time, but a charge of AED 10 will apply.
2. If you are currently on Etisalat’s Super Off-Peak (SOP), Favourite Country (FCP), or Global Friends and Family (GFF) plans, your subscription will automatically get cancelled once you subscribe to the Wasel Homeland Plan.

Our new Wasel Homeland plan is just one more way Wasel gives you value you can trust. You can combine Wasel Homeland with our free credit offer for even better savings, and remember, if you use your Wasel service at least once every 3 months you will never have to renew your account.  Ever.

More details here on our website or talk with us on Twitter @EtisalatUAE . . . and look out for the 'Is it 5pm' ads on YouTube.

Combine your bills with eBill and chose whether to receive them by email or by post

Want to speed up paying your bills? With Etisalat online Services you can do just that, and our new, improved process to set up eBill means it has never been easier!

Why eBill? It is more convenient for you to pay your bills online and it benefits the environment. With our new eBill service you can receive your bills online, direct to your email inbox, reducing paper wastage and ensuring you never miss a payment. This new initiative is in line with our environmental objectives, helping us to reduce our carbon footprint while improving services for you.

eBill also helps you combine your separate accounts into one single bill, making payments quicker and easier. For instance, you can combine your postpaid mobile bill with your eLife bill.

So, how to sign up to this time-saving system?  The online form is here.  Enter your mobile number. You will receive an SMS to your mobile with a unique ID which proves that the phone is yours. Enter the ID online to validate your service set-up and you are ready to go!

To find out more go to etisalat.ae or chat with us on Twitter @etisalatUAE

Hotspots: Where will you log in?

We all love wireless internet access (Wi-Fi). It means that we can work and play on our computers from anywhere in our homes. Did you know that elife and Al Shamil subscribers can also use our public Wi-Fi hotspots for free.  Etisalat customers can use up to 16 hours of complimentary Wi-Fi access every month at our hotspots so you can use the internet for free at locations across the Emirates in many of our city shopping malls, cafes, offices and hotels.

Al Shamil customers with packages up to 4Mb can enjoy up to 4 hours of free Wi-Fi access and subscribers with packages over 4Mb can access 8 hours of free Wi-Fi in a month. Etisalat elife customers with the starter package (1Mb) are eligible for 4 hours of free access using Wi-Fi hotspots, while subscribers with packages above 8Mbps can enjoy 8 hours of free Wi-Fi internet.

Hotspots are easy to use.  Just enter your elife or Al Shamil username and password to log in. This is part of your subscription – there is no extra cost, it’s completely free. We have a dedicated support page on our website if you have more questions about using hotspots.

Wi-Fi Hotspot service is also available to our other customers and visitors.  Simply connect to the Wi-Fi network and make a  quick, easy payment through your mobile phone or credit card. If you need to use a Hotspot regularly you can subscribe.  AED 95 gives you 12 hours of Hotspot access per month using one of our via Wi-Fi packages.  You can also pick up Prepaid Wi-Fi Hotspot Cards at your local Etisalat Outlet..

For more information contact our dedicated customer support line at 101, talk to us on twitter or take a look at our website.

Eid Mubarak

Share this joyous occasion with your loved ones everywhere

Stay connected with your friends and family this Eid while enjoying 3 days of international off-peak rates on mobile and landline calls.

eLife TV customers can also enjoy watching selected Premium and HD channels for FREE during Eid holiday.

New BlackBerry Packages: higher speeds and better value

• 150MBps extra data for only AED 9 extra per month


• Study finds that 90% of BlackBerry subscribers do not exceed 500 MB data usage per month


• New packages designed to match monthly fees with data requirement and avoid bill shocks

We were the first to launch the new BlackBerry 9900 in the UAE and at the same time we have introduced two new convenient and attractively priced BlackBerry packages:

1.“Basic” package for AED 99 per month
This package provides customers with 200MB of BlackBerry usage, access to a single email account and Internet speed of up to 7.2 Mbps.

2.BlackBerry ‘Premium’ for AED 149 per month
Customers receive 1GB of BlackBerry usage and 5MB of roaming usage per month. With Internet access speed of 14.4 Mbps, this package supports streaming web sites such as You Tube. The BlackBerry ‘Premium’ package also allows users to configure up to 10 email accounts.

Customers subscribed to the Blackberry Packages will enjoy access to their Facebook, Twitter and other social networking sites, download apps and games and chat using BBM and other Instant Messaging applications.

The new plans have distinct advantages over our previous BlackBerry packages which will make them popular with subscribers. They bring access to video streaming, higher speeds and lower prices. Data limits that have been set to achieve a balance between usage and rates.

Highlighting the benefits of the new packages, Matthew Willsher, our Chief Marketing Officer, said that Etisalat has designed the two new packages after comprehensive study and analysis of BlackBerry services usage trends in the country. The study also took note of customer suggestions and demands.

The study concluded that 60% of the Unlimited Packages’ subscribers consume about 150 MB per month, and that 90% do not exceed 500 MB usage per month. Therefore, while a vast majority of BlackBerry unlimited packages’ subscribers pay for unlimited data packages, only 5% of the consumers use this large amount of data. In order to achieve fairness between usage and monthly subscription fees, the new BlackBerry packages have been designed to provide subscribers with data that they actually need, and at monthly fees equivalent to the data size. Overall, the smaller data usage fee is far lower than fees of unlimited packages that are bring optimally utilized by less than 5% of the total number of subscribers.

The new plans also meet subscribers’ needs for higher speeds. Our previous BlackBerry packages provided access speeds of up to 2 MBps while the two new packages provide speeds of up to 7.2 MBps in the “Basic” package and up to 14.4 MBps for “Premium” package subscribers. These increased speeds will enhance customers’ experience at lower costs.

Subscribers who had not upgraded their subscription to international packages before leaving for a trip, often complained about high usage fees that resulted from using (local) BlackBerry services while travelling. The new BlackBery “Premium” package (for local usage) provides subscribers with 5MB of data for international use. This will help customers avoid bill shocks if they forget to upgrade their packages to international data packages before travelling abroad.

The new “Premium” package also provides access to video streaming websites. This was not available with the previous BlackBerry packages. To facilitate this feature the size of data usage has been limited, bringing it to the same level as our iPhone packages. Our most popular iPhone packages provide 1 GB and the 500 MB of data and many subscribers find these meet their needs.

Willsher clarified that the two new packages will replace the Domestic Limited and Unlimited package options for new customers. While the old domestic limited data package of 50MB was well received by customers, the new packages will prove to be more suited to subscribers’ needs. For instance, the new ‘Premium’ package offers four times higher data limit of 200MB at only AED9 extra per month. He indicated that unlimited local package’ subscribers can switch to any of these packages and benefit from the promotions offered on the device.

Existing domestic limited and unlimited package subscribers have not been moved to any of the new packages. Customers who choose to stay subscribed to their old packages can continue to do so.

Willsher also mentioned the heavy discounts on offer to post-paid customers who want to purchase the new BlackBerry Bold 9900. Postpaid customers can get the new BlackBerry Bold 9900 at half price for AED 1,299, on a 12-month contract with either of the two new packages. Alternatively MyPlan and MyBusiness Plan customers can purchase the device for as low as AED 299 with a 12-month contract for the MyPlan ‘Ultra’ package.

The BlackBerry Bold 9900 is the thinnest BlackBerry smartphone, yet at only 10.5mm it is the first to offer the perfect union of a high performance keyboard and touch display integrated within the iconic BlackBerry Bold design. Distinguished by its beautiful design, amazingly effective keyboard and brilliant touch display, the BlackBerry Bold 9900 is crafted with premium materials including a brushed stainless steel frame that puts the finishing touch on a truly outstanding smartphone.

Get your BlackBerry Bold 9900 today for as little as AED 1,299

Our new Etisalat BlackBerry® packages mean you can get the BlackBerry Bold 9900 at 50% discount on 12 month contract.

The stand alone price for this very latest BlackBerry smartphone is AED 2,599 or AED 2,199 for business users. With our new BlackBerry Basic and Premium packages you can get your Bold 9900 for just AED1,299 when you start a new 12 month post-paid contract.

BlackBerry Basic:

• For AED 99 per month Etisalat BlackBerry users receive full BlackBerry Internet Service (1 email account, social networking, instant messaging, etc.)
• Data allowance of 200MB. Beyond this customers are charged AED 0.5 per MB.
• Internet access speed of up to 7.2 Mbps.
• Standard data roaming charges apply if used outside the UAE.

BlackBerry Premium:

• For AED 149 per month Etisalat BlackBerry customers will enjoy the full BlackBerry Internet Service (10 Email accounts, social networking, instant messaging, etc.)
• Data allowance of 1GB. Beyond this customers are charged AED 0.5 per MB.
• Includes a data roaming monthly allowance of 5 MB
• This unique packages enables customers to use streaming web sites such as YouTube with internet access speed of up to 14.4 Mbps..

The new slimmer, faster BlackBerry Bold 9900 is now available at all Etisalat Business Centers and outlets.

MyPlan and MyBusiness Plan customers can also purchase the new Bold 9900 for as little as AED 299 with a new 12 month MyPlan Ultra contract.

Subscribe to the new BlackBerry ‘Basic’ or ‘Premium’ packages by sending an SMS

• B149 to 1010 for BlackBerry Premium
• B99 to 1010 for BlackBerry Basic.

You can also call 800 77 666

or visit any of Etisalat’s Business Centers and Outlets.

More details here at etisalat.ae/blackberry

*All the Blackberry Bold 9900 devices are locked to the Etisalat network