EtisalatUAE

Another Etisalat Exclusive: iPhone 4S available for pre-order in the UAE

2011-12-11T03:44:00.001+04:00

Our valued customers asked for it and weresponded. The iPhone 4S will be available in the UAE through Etisalat startingDecember 16^th. Now we know our customers are anxious to get theirhands on this device, so starting December 11^th you can easilypre-order your iPhone 4S through www.etisalat.ae/more- you can even get it delivered to your own location for free!

Whocan order: all prepaid and postpaid customers

WhichiPhone 4S devices will be available: 16GB, 32GB,64GB

Whichcolors of the iPhone 4S device will be available:White, Black

Whatare the prices:

16GB iPhone 4S is AED 2,749

32GB iPhone 4S is AED 3,149

64GB iPhone 4S is AED 3,549

*For the first three months customers willget a free 500BM / month, followed by a monthly AED 50 fee starting from thefourth month.

Anything additional you’re giving away? Yes, in addition to the free 500 MB data offer for first three months, customerspurchasing the device at an extra charge of AED 150 will also receive 10,000‘MORE’ reward points, equivalent to AED 100 talk time, a car charger and phonecase. Customers will enjoy free shipping and delivery to their own locationat their own convenience.

Whatkind of speed can I expect: iPhone 4S supports twice the download speedwith HSDPA of up to 14.4 Mbps. Etisalat’s iPhone 4S customers will enjoy theEtisalat HSPA+ network and the widest 3G network covering over 99% of thecountry’s populated area.

Howcan I order: Log into www.etisalat.ae/more

Read more about iPhone 4S here http://www.apple.com/iphone/

We’re celebrating GITEX 2011 with an amazing technology prize draw

2011-10-09T01:59:00.000+04:00

We have some of the latest mobile handsets to give away this week to lucky customers who enter our GITEX technology prize draw on Facebook or on Twitter.

Every day we will draw a name to give away the latest Samsung and Nokia handsets. You can enter by tweeting the contest hashtag #EtisalatGITEX to @EtisalatUAE or by entering your name, email address and phone number on our Facebook GITEX page

We will contact the winner each day to make sure that you will be at GITEX in Dubai one day this week. You will be invited onto the main stage of the Etisalat stand to collect your prize.

Good luck – we’re looking forward to seeing the winners on the Etisalat stand at GITEX!

BlackBerry Bold 9900 for your prepaid or postpaid BlackBerry package

2011-10-09T01:10:00.001+04:00

GITEX Technology week is a great time to get yourself a new handset to make the most of everything the mobile internet has to offer. To celebrate GITEX 2011 we have discounted our most popular BlackBerry smartphone, the Bold 9900, by 50% for postpaid customers and created a great ‘6 months free’ offer for prepaid customers.

Postpaid customers beginning a new 12 month Basic or Premium BlackBerry package can buy the new Bold 9900 for just AED1,299. Either package brings you a fast mobile connection of up to 7.2Mps with full access to BlackBerry Internet Services, including browsing, social sites, streaming media like Youtube, email and generous data allowances.

Prepaid customers who buy the new Bold 9900 get their first 6 months of their 12 month BlackBerry Basic package absolutely free. This means 6 months of email, BlackBerry messaging, web browsing, social networking and you favourite media sites costs you nothing on your new, stylish Bold 9900. For full details of our BlackBerry Basic package check our website here.

These BlackBerry offers are only available for 3 months from October 9, so don't wait if you want one!

Speed up your internet connection and get 5 month's discounted rental

2011-10-09T00:57:00.000+04:00

5 months discounted rental, 50 free IDD minutes a month for the first 5 months and 5,000 MORE reward points.

We’re celebrating the 5 days of GITEX technology week with a great offer to help you speed up your internet.

Whatever fixed line internet connection you are using right now you can upgrade to eLife 2P with 5 months of discounted rental. If you are using a dial-up connection, Al Shamil or a slower eLife connection you can upgrade to eLife 2P 1MB, 4MB or 8MB and get a great deal with this offer. When you upgrade you will receive free IDD minutes and 5,000 MORE reward points as well as 5 months discounted rental.

This offer is only valid for 3 months so act now to speed up your connection and enjoy all the news, media, games and social sites the internet has to offer. Apply to upgrade your internet connection at any of our business centres and outlets, or call our customer care representatives at 101.

Full details of the complete range of eLife packages are here on our website.

Turn “I want” to “I have” with My Data Plan

2011-09-26T19:18:00.000+04:00

Take advantage of UAE's fastest network with our new data packages including some fantastic benefits

Our new My Data Plan packages offer 4 great options for mobile broadband.

Including higher data allowance, unlimited overnight downloads, free USB modem and huge discounts on the latest tablets, high speed USB modems and wireless routers.

Amazing tablets discounted by over 50% with My Data Plan
With the My Data Plan Ultra package you can stay connected for work and play wherever you are using the latest Samsung Galaxy Tab 10.1 or the Motorola Xoom. These super portable tablets are just AED899 and AED699 when you subscribe to My Data Plan Ultra so you can enjoy the superfast Etisalat network on an amazing screen whether you are at home, at work, on the road or relaxing with family and friends.

Free USB modem to keep you connected on the move
If you need the extra flexibility of mobile broadband on your laptop you can chose one of our USB modems for free on any of our My Data Plan packages. You can even choose a high speed modem on the Extra and Ultra packages or Plus package on a 12 month contract for FREE.

Freedom to enjoy more games, movies, music, apps and the best of the web on the move
With the new data packages you can experience the ultimate in digital entertainment and communications wherever you are. Plus with Etisalat’s advanced 4G network soon to be available your My Data Plan will take you to a whole new level of rich, high quality content, downloaded and ready in an instant.

Unlimited downloads with My Data Plan Plus, Extra and Ultra packages
Customers who subscribe to My Data Plan Plus, Extra and Ultra packages can also use 3 hours of unlimited data from 12:00am to 3:00am every night. It does not matter how much data you use during these three hours because it will not be deducted from the allowance for your data package.

Club Ultra for our MyPlan Ultra customers
If you are also subscribed to MyPlan or My Business Plan Ultra your My Data Plan subscription will be discounted by AED100.

You will enjoy the discount as long as you are subscribed on both packages.
You will lose the discount if you cancel your MyPlan or My Business Plan Ultra Package
You can be subscribed to MyPlan or My Business Plan with or without contract but you will only be able to subscribe to My Data Plan without contract to enjoy the discount

No Data billing surprises with My Plan Data
Our new SMS data advisory service lets you know how much data you have used. You can also chose to enable soft and hard caps (data use limits) on your My Plan Data account so you never have to worry about an unexpected bill for extra (out of bundle) data.

How to Subscribe
To subscribe to My Data Plan Package, please visit your nearest Etisalat Business Center or outlet. Full subscription details are listed on our website at etisalat.ae/MyDataPlan

Is it 5 O'Clock yet?

2011-09-26T19:14:00.000+04:00

Wasel Homeland Plan offers you unbeatable off-peak rates

Our Wasel Homeland Plan is now better than ever with per second and per minute billing to suit your needs. Its free to subscribe with great off-peak rates on Calls to India, Pakistan, Bangladesh and Philippines. You pay less for calls so you can talk for longer - from as early as 5pm on weekdays and all day on Fridays and public holidays.

Subscribe to the service for free and choose from:

Per second billing to pay as little as 2 fils per second or
Per minute billing to pay as little as 99 fils per minute.

Get the Wasel Homeland Plan today and start calling home even earlier.

How to subscribe

Note

If you have unsubscribed from Wasel Homeland per second or per minute plans you can subscribe again at any time, but a charge of AED 10 will apply.
If you are currently on Etisalat’s Super Off-Peak (SOP), Favourite Country (FCP), or Global Friends and Family (GFF) plans, your subscription will automatically get cancelled once you subscribe to the Wasel Homeland Plan.

Our new Wasel Homeland plan is just one more way Wasel gives you value you can trust. You can combine Wasel Homeland with our free credit offer for even better savings, and remember, if you use your Wasel service at least once every 3 months you will never have to renew your account. Ever.

More details here on our website or talk with us on Twitter @EtisalatUAE . . . and look out for the 'Is it 5pm' ads on YouTube.

Combine your bills with eBill and chose whether to receive them by email or by post

2011-09-13T14:30:00.000+04:00

Want to speed up paying your bills? With Etisalat online Services you can do just that, and our new, improved process to set up eBill means it has never been easier!

Why eBill? It is more convenient for you to pay your bills online and it benefits the environment. With our new eBill service you can receive your bills online, direct to your email inbox, reducing paper wastage and ensuring you never miss a payment. This new initiative is in line with our environmental objectives, helping us to reduce our carbon footprint while improving services for you.

eBill also helps you combine your separate accounts into one single bill, making payments quicker and easier. For instance, you can combine your postpaid mobile bill with your eLife bill.

So, how to sign up to this time-saving system? The online form is here. Enter your mobile number. You will receive an SMS to your mobile with a unique ID which proves that the phone is yours. Enter the ID online to validate your service set-up and you are ready to go!

To find out more go to etisalat.ae or chat with us on Twitter @etisalatUAE

Hotspots: Where will you log in?

2011-09-08T15:29:00.000+04:00

We all love wireless internet access (Wi-Fi). It means that we can work and play on our computers from anywhere in our homes. Did you know that elife and Al Shamil subscribers can also use our public Wi-Fi hotspots for free. Etisalat customers can use up to 16 hours of complimentary Wi-Fi access every month at our hotspots so you can use the internet for free at locations across the Emirates in many of our city shopping malls, cafes, offices and hotels.

Al Shamil customers with packages up to 4Mb can enjoy up to 4 hours of free Wi-Fi access and subscribers with packages over 4Mb can access 8 hours of free Wi-Fi in a month. Etisalat elife customers with the starter package (1Mb) are eligible for 4 hours of free access using Wi-Fi hotspots, while subscribers with packages above 8Mbps can enjoy 8 hours of free Wi-Fi internet.

Hotspots are easy to use. Just enter your elife or Al Shamil username and password to log in. This is part of your subscription – there is no extra cost, it’s completely free. We have a dedicated support page on our website if you have more questions about using hotspots.

Wi-Fi Hotspot service is also available to our other customers and visitors. Simply connect to the Wi-Fi network and make a quick, easy payment through your mobile phone or credit card. If you need to use a Hotspot regularly you can subscribe. AED 95 gives you 12 hours of Hotspot access per month using one of our via Wi-Fi packages. You can also pick up Prepaid Wi-Fi Hotspot Cards at your local Etisalat Outlet..

For more information contact our dedicated customer support line at 101, talk to us on twitter or take a look at our website.

Eid Mubarak

2011-08-29T22:52:00.005+04:00

Share this joyous occasion with your loved ones everywhere

Stay connected with your friends and family this Eid while enjoying 3 days of international off-peak rates on mobile and landline calls.

eLife TV customers can also enjoy watching selected Premium and HD channels for FREE during Eid holiday.

New BlackBerry Packages: higher speeds and better value

2011-08-24T15:42:00.007+04:00

150MBps extra data for only AED 9 extra per month

Study finds that 90% of BlackBerry subscribers do not exceed 500 MB data usage per month

New packages designed to match monthly fees with data requirement and avoid bill shocks

We were the first to launch the new BlackBerry 9900 in the UAE and at the same time we have introduced two new convenient and attractively priced BlackBerry packages:

1.“Basic” package for AED 99 per month
This package provides customers with 200MB of BlackBerry usage, access to a single email account and Internet speed of up to 7.2 Mbps.

2.BlackBerry ‘Premium’ for AED 149 per month
Customers receive 1GB of BlackBerry usage and 5MB of roaming usage per month. With Internet access speed of 14.4 Mbps, this package supports streaming web sites such as You Tube. The BlackBerry ‘Premium’ package also allows users to configure up to 10 email accounts.

Customers subscribed to the Blackberry Packages will enjoy access to their Facebook, Twitter and other social networking sites, download apps and games and chat using BBM and other Instant Messaging applications.

The new plans have distinct advantages over our previous BlackBerry packages which will make them popular with subscribers. They bring access to video streaming, higher speeds and lower prices. Data limits that have been set to achieve a balance between usage and rates.

Highlighting the benefits of the new packages, Matthew Willsher, our Chief Marketing Officer, said that Etisalat has designed the two new packages after comprehensive study and analysis of BlackBerry services usage trends in the country. The study also took note of customer suggestions and demands.

The study concluded that 60% of the Unlimited Packages’ subscribers consume about 150 MB per month, and that 90% do not exceed 500 MB usage per month. Therefore, while a vast majority of BlackBerry unlimited packages’ subscribers pay for unlimited data packages, only 5% of the consumers use this large amount of data. In order to achieve fairness between usage and monthly subscription fees, the new BlackBerry packages have been designed to provide subscribers with data that they actually need, and at monthly fees equivalent to the data size. Overall, the smaller data usage fee is far lower than fees of unlimited packages that are bring optimally utilized by less than 5% of the total number of subscribers.

The new plans also meet subscribers’ needs for higher speeds. Our previous BlackBerry packages provided access speeds of up to 2 MBps while the two new packages provide speeds of up to 7.2 MBps in the “Basic” package and up to 14.4 MBps for “Premium” package subscribers. These increased speeds will enhance customers’ experience at lower costs.

Subscribers who had not upgraded their subscription to international packages before leaving for a trip, often complained about high usage fees that resulted from using (local) BlackBerry services while travelling. The new BlackBery “Premium” package (for local usage) provides subscribers with 5MB of data for international use. This will help customers avoid bill shocks if they forget to upgrade their packages to international data packages before travelling abroad.

The new “Premium” package also provides access to video streaming websites. This was not available with the previous BlackBerry packages. To facilitate this feature the size of data usage has been limited, bringing it to the same level as our iPhone packages. Our most popular iPhone packages provide 1 GB and the 500 MB of data and many subscribers find these meet their needs.

Willsher clarified that the two new packages will replace the Domestic Limited and Unlimited package options for new customers. While the old domestic limited data package of 50MB was well received by customers, the new packages will prove to be more suited to subscribers’ needs. For instance, the new ‘Premium’ package offers four times higher data limit of 200MB at only AED9 extra per month. He indicated that unlimited local package’ subscribers can switch to any of these packages and benefit from the promotions offered on the device.

Existing domestic limited and unlimited package subscribers have not been moved to any of the new packages. Customers who choose to stay subscribed to their old packages can continue to do so.

Willsher also mentioned the heavy discounts on offer to post-paid customers who want to purchase the new BlackBerry Bold 9900. Postpaid customers can get the new BlackBerry Bold 9900 at half price for AED 1,299, on a 12-month contract with either of the two new packages. Alternatively MyPlan and MyBusiness Plan customers can purchase the device for as low as AED 299 with a 12-month contract for the MyPlan ‘Ultra’ package.

The BlackBerry Bold 9900 is the thinnest BlackBerry smartphone, yet at only 10.5mm it is the first to offer the perfect union of a high performance keyboard and touch display integrated within the iconic BlackBerry Bold design. Distinguished by its beautiful design, amazingly effective keyboard and brilliant touch display, the BlackBerry Bold 9900 is crafted with premium materials including a brushed stainless steel frame that puts the finishing touch on a truly outstanding smartphone.

Get your BlackBerry Bold 9900 today for as little as AED 1,299

2011-08-21T15:41:00.013+04:00

Our new Etisalat BlackBerry® packages mean you can get the BlackBerry Bold 9900 at 50% discount on 12 month contract.

The stand alone price for this very latest BlackBerry smartphone is AED 2,599 or AED 2,199 for business users. With our new BlackBerry Basic and Premium packages you can get your Bold 9900 for just AED1,299 when you start a new 12 month post-paid contract.

BlackBerry Basic:

For AED 99 per month Etisalat BlackBerry users receive full BlackBerry Internet Service (1 email account, social networking, instant messaging, etc.)
Data allowance of 200MB. Beyond this customers are charged AED 0.5 per MB.
Internet access speed of up to 7.2 Mbps.
Standard data roaming charges apply if used outside the UAE.

BlackBerry Premium:

For AED 149 per month Etisalat BlackBerry customers will enjoy the full BlackBerry Internet Service (10 Email accounts, social networking, instant messaging, etc.)
Data allowance of 1GB. Beyond this customers are charged AED 0.5 per MB.
Includes a data roaming monthly allowance of 5 MB
This unique packages enables customers to use streaming web sites such as YouTube with internet access speed of up to 14.4 Mbps..

The new slimmer, faster BlackBerry Bold 9900 is now available at all Etisalat Business Centers and outlets.

MyPlan and MyBusiness Plan customers can also purchase the new Bold 9900 for as little as AED 299 with a new 12 month MyPlan Ultra contract.

Subscribe to the new BlackBerry ‘Basic’ or ‘Premium’ packages by sending an SMS

B149 to 1010 for BlackBerry Premium
B99 to 1010 for BlackBerry Basic.

You can also call 800 77 666

or visit any of Etisalat’s Business Centers and Outlets.

More details here at etisalat.ae/blackberry

*All the Blackberry Bold 9900 devices are locked to the Etisalat network

One month of Greetune for free . . .

2011-08-17T14:49:00.004+04:00

. . . AND one tune for free when you subscribe before August 22.

A small Ramadan celebration right there on your phone when family and friends call you. Why have them listen to a boring ringtone when they could hear your favourite Greetune?

There's a long list of tunes and messages to chose from on our website. Pick your favourite and see the full offer details here greetune.etisalat.ae

Get the new BlackBerry® Bold™ 9900 first from Etisalat

2011-08-09T15:28:00.011+04:00

Book the BlackBerry® Bold™ 9900 smartphone to get it ahead of everyone else

The slim, elegant new BlackBerry® Bold™ 9900 is available for pre-order from Etisalat today. This is the first time this much anticipated new smartphone has been on sale in the UAE and it's only from Etisalat. You can get your new Bold 9900 ahead of everyone else by pre-ordering from one of our Etisalat key retailers or you can book your smartphone by phone at 8006673, or order online at www.etisalat.ae/more

Slimmer, smarter, faster and touchscreen enabled

The BlackBerry Bold 9900 is the thinnest BlackBerry smartphone yet (at only 10.5mm) and the first to offer the perfect union of a high performance keyboard and touch display integrated within the iconic BlackBerry Bold design.

•powered by the BlackBerry® 7 OS now with Liquid Graphics
•enhanced BlackBerry® browser and multimedia capabilities
•voice-activated universal search
•additional premium personal and productivity apps included out of the box.

The new BlackBerry Bold 9900 is also the first BlackBerry smartphone to include built-in support for NFC (Near Field Communications), a new technology that is enabling many new and exciting capabilities, including the ability to pair with NFC-enabled accessories or read SmartPoster tags with a simple tap of the smartphone.

It's the new BlackBerry® Bold™ 9900 smartphone
Distinguished by its beautiful design, amazingly effective keyboard and brilliant touch display, the BlackBerry Bold 9900 is crafted with premium materials including a brushed stainless steel frame that puts the finishing touch on a truly outstanding smartphone.

Available first in the UAE market from Etisalat for just AED2,599
The new BlackBerry device is priced at AED 2599. Customers who wish to pre-book the device and pay in cash can visit any of the Etisalat key retailers, including Aptec, Jumbo, Jacky’s Lulu, E-City, Virgin and Plug-Ins.

To book your device today visit etisalat.ae/more or call 800 6673
From today, customers can pre-book the BlackBerry Bold 9900 over the phone using their credit card, by calling 8006673 or by logging on to Etisalat’s ‘MORE’ rewards website www.etisalat.ae/more. Customers purchasing the device online will receive 35,000 ‘MORE’ reward points, equivalent to AED 350 talk time. Customers will enjoy convenient free shipping & delivery to their own location.

For more information visit etisalat.ae/blackberry

Ramadan Kareem

2011-08-01T17:52:00.007+04:00

Subscribing to Wasel just got easier and more affordable

2011-08-01T13:09:00.001+04:00

No more renewal fees for Wasel prepaid line!

We have listened to feedback from our customers and we are pleased to launch “free lifetime validity” for all our Wasel customers.

FREE lifetime validity – no need to renew your Wasel account again

Now you can keep your Wasel subscription without having to pay to renew again. Your free lifetime validity will be applied automatically and you don’t need to subscribe. All you need to do to keep the benefit is make one charged call or send an SMS from your Wasel accounts within three months.

Details:

Lifetime validity is completely free of charge. Wasel customers do not have to subscribe or pay any additional fee to benefit from this offer.
This free lifetime validity will be applied automatically to all active Wasel customers and you should receive an SMS to confirm.
To keep enjoying this lifetime validity benefit, just make one charged SMS or call during a 3 month period. If not you won’t receive the free lifetime validity, but you can benefit again if you simply start using your line again.
You will continue to enjoy the same rates on your chosen tariff plan with no change, only the renewal fee is waived.
If you are a new Wasel subscriber from 1st August 2011 you will automatically be granted the lifetime validity upon activation.

To check you have received the lifetime validity dial *121#

You will receive an SMS to let you know you have received the free lifetime validity. Alternatively you can dial *121# to check your balance – they will notice that the validity is now set to 2037 which indicates that your account has been granted lifetime validity.

Eligibility:

This feature is available to all active prepaid subscribers but excludes customers who have not used their account for the last 3 months.

To retain this feature you must make one charged SMS or call during a 3 months’ period If you stop using your account for 3 consecutive months, your account will be downgraded to the normal Wasel renewal cycle. If you continue not to use your account, they will need to pay the renewal charge of AED 50 to activate your line again at the renewal phase.

Where are you going this summer? How will you keep in touch?

2011-07-03T23:48:00.022+04:00

The summer travel season is here and we know you need to keep in touch wherever your travels take you. We have some fabulous summer offers to keep you connected while you travel, but first a question! How do you keep in touch during your summer travels? Let us know on Twitter @EtisalatUAE or tick your favourite in our Facebook poll at facebook.com/etisalat.

We have three special summer travel offers, so whether you use a BlackBerry or mobile internet on another smartphone you can keep in touch with family and friends. Perhaps you prefer to make call and hear familiar voices? We have a voice roaming packages to cuts the cost of both incoming and outgoing calls. Just choose the package the works best for you.

BlackBerry® roaming for as little as AED 99

You can take your BlackBerry social package with you around the world this summer for just AED99 each month. No need to miss out on your social connections when you are travelling. Or, if you prefer email, you can subscribe to Etisalat BlackBerry® Global Email for just AED 149 a month. Either way you can share your travel news with the people who matter to you all summer long.

To subscribe to our summer roaming offers
• SMS GS99 to 1010 for Global Social
• SMS GE149 to 1010 for Global Email

Both offers are available for prepaid and postpaid customers; purchase before September 30, 2011.

More details are available by phone at 800 77 666

Pack the Internet wherever you go. Save up to 50% with the new mobile data roaming packs

If you prefer to travel with a 3G smartphone our new daily global data pack costs just AED 95 for 6 MB. At these rates you can afford to check your favourite websites, update your social sites, manage your email and share your news with family and friends no matter where your travels take you.

Subscribe to daily global data by dialing *177# or sending SMS purchase code R DG to 1010 from UAE or abroad. You can repurchase the pack when you use it up or it expires. In addition we have a new flat rate for data roaming. AED 1 for postpaid and AED 1.5 for prepaid for every 30KB across the world. More information on our data roaming packages is available by calling 800 2300

Special roaming packages for calls mean you have more holiday money to spend

Our summer voice roaming offers give you discounts up to 78% on your roaming incoming calls as well as a special discount of up to 30% on outgoing voice roaming calls to the UAE.

To purchase our roaming calls packages please dial *177# or visit etisalat.ae/summeroffers to find the SMS codes for all our summer offers.

So that's three great offer to help you pack for your travels and stay in touch this summer.

Which one will you choose?

BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research In Motion Limited.

CLARIFICATION

2011-06-12T17:05:00.001+04:00

Abu Dhabi, 12 June. 2011:

Etisalat held an LTE Media Seminar on 9th June 2011, following which there were several announcements in the media about the launch of LTE services in the UAE. In reference to these announcements, Etisalat would like to clarify that the Corporation is in talks with a number of manufacturers to bring the latest LTE-compatible devices to the UAE – including USB dongles, modems and mobile devices – whenever they become available from the manufacturer, after Etisalat’s official launch of LTE in Q3, 2011.

At no point did Etisalat confirm that any new iPhone device will be launched in 2011.

It's here! The white iPhone 4 has arrived

2011-05-25T14:01:00.024+04:00

The new white iPhone includes all the great features of iPhone 4 in a stylish white casing.

iPhone 4 Features

• Retina display with 960-by-640 resolution

• Highest resolution display ever built into a phone

• Multitasking

• HD video recording and Editing

• Dual-mic noise suppression

• Apple A4 chip

• Voice Control

The iPhone 4 is available to all our customers with a range of packages to suit your needs. Whether you are a postpaid contract customer or prefer the value and flexibility of a prepaid Wasel account find the right package for you here in our comparison table.

Packages and prices

iPhone 4 packages are available at our business centres and outlets across the UAE.

Full details of subscriptions and the documentation needed for postpaid contracts is on our main website at www.etisalat.ae/iPhone

Huge discounts on our best selling BlackBerry smartphones

2011-05-18T19:25:00.026+04:00

Our most popular BlackBerry^® smartphones discounted up to 100%

We know how much you love the convenience and style that comes with a BlackBerry^®smartphone. Easy typing, quick messaging and all your friends and business contact just a few keystrokes away. BlackBerry gives you a whole office in your pocket and now we have discounted a great line-up of smartphones, adding even more value to our exclusive Unlimited Domestic BlackBerry^® package.

The BlackBerry^® Bold™ 9780, BlackBerry^® Torch™ 9800, or the BlackBerry^® Curve™ 9300 are now available on this plan for a small down payment, and the BlackBerry^® Curve™ 8520 is FREE when you subscribe to the Unlimited Domestic package, exclusively from Etisalat.

Our Unlimited Domestic package costs just AED185 per month. You get unlimited BlackBerry^® use, internet access, your favourite social networking sites, instant messaging and email for just AED185 each month AND you get to take home a shiny new BlackBerry^® smartphone. If you need to stay connected while travelling outside the UAE you can enable our roaming services (additional costs will be charged by our roaming partners overseas)

Get your new BlackBerry^® by subscribing to a 12 month contract for our exclusive Unlimited Domestic package and stay in touch wherever you are!

Terms and Conditions

1. Offer available for postpaid customers who sign up on 12 month contract

2. Offer for BIS service available only on Unlimited Domestic package (AED 185 / month)

3. Offer for BES service available on Unlimited Domestic (AED 185 / month) or Unlimited Global (AED 295 / month)

4. Not eligible for My Plan and My Business Plan customers on 12 months contract (Device contract)

5. Only one time upgrade from Domestic Unlimited to Global Unlimited is allowed; if you wish to downgrade during your 12 month contract persiod exit charges will apply

6. All customers must sign the “Mobile Phone Service” form, section 2.6 with the text below written by hand:

BlackBerry Unlimited Domestic 12 months plan (Exit Charges apply)

More WWE entertainment on eLife Pay Per View

2011-05-17T17:12:00.005+04:00

For wrestling fans we are bringing WWE 'Over The Limit' live from Seattle on May the 23rd. You can watch the whole show live on eLife channel # 436 at 4am.

Replays will be shown at 9:00am, 1:00pm, 5:00pm, 9:00pm and 1:00am. Then from May 24th to June 5th replays will be shown at 6:00am, 10:00am, 2:00pm, 6:00pm, 10:00pm and 2:00am

Subscribe now for our special early bird rates. Only AED50 if you subscribe before May 21st

Regular price subscriptions AED 70 from May 22nd to June 4th.

Phone 101 to subscribe now and catch WWE action at early bird rates.

A world of sports and entertainment with eLife

2011-05-03T17:45:00.008+04:00

Etisalat eLife brings the world’s best sports and entertainment right into your home, so you can watch and enjoy events and spectacles from around the world, live as they happen.

International Boxing

The year’s biggest boxing event comes to eLife on May the 8th. The World Welterweight championship fight between Manny “Pacman” Pacquiao and Shane Mosley will be telecast live from Las Vegas. Pacquiao will battle to defend his World Boxing Organization (WBO) belt against American challenger and four time world champion “Sugar” Shane Mosley over 12-rounds at the MGM Grand Arena in Las Vegas, Nevada.

Tickets for this fight sold out 3 weeks before the event. Pacquiao is an eight-division world champion and the first boxer in history to win ten world titles. (He is also a Congressman in his native Phillipines!) He is favoured to beat his veteran opponent Mosley who has never been knocked out, however Mosley has home crowd support and the advantage of being the bigger, heavier boxer. Although some say Mosley is past his prime his experience and weight will surely count against the smaller, equally aggressive Pacquiao.

The fight will be shown live on eLife Pay Per View channel 436 on May 8th at 5am with replays at 10am, 3pm and 8pm the same day. Call 101 now to order this event for AED75 and enjoy the best of international sport with eLife.

WWE Wrestling

We are bringing the entertainment of WWE Extreme Rules wrestling to eLife on May 2nd. You can watch the WWE superstars live at 4am on May 2nd on Pay Per View channel 436 with replays at 9:00am, 1:00pm, 5:00pm, 9:00pm, 1:00am. Then you can watch again from May 3rd to May 15th at 6:00am, 10:00am, 2:00pm, 6:00pm, 10:00pm, 2:00am. Phone 101 to book this event and watch it at home whenever you like for AED70.

Happy Birthday @EtisalatUAE

2011-04-06T18:01:00.033+04:00

Update

Our Twitter birthday contest finished on April 26th. Thank you to everyone who entered and sent us birthday greetings on twitter. The winners of our fantastic smartphone birthday gifts have been notified. One lucky winner, Abdul M, entered via Facebook. The other winners have been announced on Twitter.

It was a great contest and lots of fun. Now we have a whole year to plan something even better for birthday number 2!

April 11 is our first birthday!

We have been talking with customers on twitter for a whole year so we are celebrating. Click on our interactive birthday card below to join our online treasure hunt. We have Nokia and Samsung smartphones for our lucky winners.

It’s our followers who have made @EtisalatUAE a success so we are inviting all of you to enter our birthday contest and celebrate with us. Even though it's our birthday we’re giving the presents. The Nokia and Samsung smartphones are perfect for MyPlan and great for social networks. They all have outstanding cameras and integrated social networking so it's really easy to share your photos on Facebook.

Birthday treasure hunt contest

We’ve added all our Twitter followers to our birthday card. We now have over 8000 followers so you will need to refresh the page to see everyone. To enter the contest find the special birthday page hidden among the follower profiles that make up our big birthday ‘1’. When you find the birthday page enter your Facebook profile address or Twitter name and click on the button if you would like to wish us ‘Happy Birthday’ on Twitter or Facebook.

Talk to your loved ones back home for longer

2011-03-23T01:40:00.002+04:00

Talk for 5 minutes on an international call and the next 5 minutes are free

If your loved ones are overseas you will love our new offer 5 for 5. For every 5 minutes you talk to someone overseas we will give you an extra 5 minutes free call time whilst on the same call. So now you can speak to the precious people in your life for longer.

You pay for the first 5 minutes of each call then we will pay for the next 5 minutes. If you talk for another 5 minutes, we pay for the next 5 minutes and so on until you hang up. It is really simple. Talk for 20 minutes and you will only pay for 10, but you can keep chatting for as long as you like. For every 5 minutes we will pay the next 5 minutes on the same call.

5 for 5 is available for both prepaid and postpaid accounts. Simply send an SMS saying F5 to 1010 or dial *141*1# to subscribe.

For more details and terms and conditions visit www.etisalat.ae/latestoffers.

5 for 5 will be available until June the 23rd so make the most of those free minutes while it lasts.

Double data for two months

2011-02-21T16:37:00.028+04:00

Make the most of internet on the move with our mobile broadband 1GB, 5GB and 10GB options, For the next two months you will get double data.

From now until April 20th everyone with 1GB, 5GB and 10GB mobile broadband packages will automatically receive double data at no extra cost. Perhaps you already received an SMS message? If you need more information you can call 101 or talk to us on twitter. Double Data is available on both prepaid and postpaid accounts.

If you have been thinking about our 3.5G mobile data packages for your laptop this is the best possible time to subscribe. Sign up any time before April the 20th to get double data for your first 2 months.

So what will you do with twice as much mobile data? Where will you work now that you don't have to stay home or in the office? You can check email, upload and download content, share videos and photos, chat or visit your favourite websites from wherever you are. No need to hunt for Wifi or a router. Take your lap top with you - work, play and keep in touch from wherever you happen to be.

Our USB Modems have also come down in price in time for our Double Data offer. The popular 21.6Mps HSPA 3G router and wireless modem is now only AED350. USB modems are available at all our business centres and outlets. If you already have a wireless modem you can also subscribe to our mobile broadband packages by phoning 125 or by SMS to 1010.

Full details, and terms and conditions for our mobile broadband packages are available at etisalat.ae. To subscribe visit any of our business centres or outlets, phone 125 and follow the voice prompts or send an SMS message to 1010.

R1GB to 1010 to subscribe to our 1GB package and receive 2GB for two months
R5GB to 1010 to subscribe to our 5GB package and receive 10GB for two months
R10GB to 1010 to subscribe to our 10GB package and receive 20GB for two months

This offer qualifies for the ‘University Data’ discount as well. Students with their data packages linked to their university ID cards will also receive double data for the next two months at discounted university data rates. Combining the two offers means a student can use 20GB for only AED295 per month during the offer period. Outstanding value!

Questions? Talk to us on twitter @EtisalatUAE.

Up to AED250 instant free credit to use anytime on Wasel

2011-02-18T21:21:00.022+04:00

Free credit offer every time you recharge your Wasel account has been extended!!

This offer has been so popular, we have decided to extend it until further notice. This offer gives you up to AED250 free credit each time you recharge your Wasel prepaid account. Your free credit can be used for international and local calls or SMS without any subscription fee. Subscribe to the offer by SMS and receive your free credit instantly on your next recharge.

When your balance reaches AED3 you will receive a message to tell you that you are using your free credit. It is valid for up to 50 days.

You can check your free credit anytime using *121*3#

How to get this offer?
Simply SMS RW to 1010 or dial *140*1# from your mobile handset. Once you receive the confirmation your next recharge will receive the free credit.

Remember there are some restrictions with credit transfers once you sign up to this offer.

Full details with terms and conditions are here on the etisalat.ae website.

Etisalat Commences Region’s First and Widest LTE Network Rollout in the UAE, signs deal with Alcatel-Lucent

2011-02-17T17:55:00.004+04:00

Delivering its commitment to offer the most advanced Internet services to its customers, Etisalat today inked an agreement with Alcatel-Lucent (Euronext Paris and NYSE: ALU) for a planned deployment of the Middle East’s first and widest Long Term Evolution (LTE) network in the UAE. Using Alcatel-Lucent’s market-leading end-to-end solution, Etisalat is deploying the first commercial LTE (also known as 4G) network in the Middle East.

On the occasion, Nasser bin Obood, Acting CEO Etisalat UAE commented: “As the region’s leading-edge telecom service provider, this is a significant milestone for our corporation and we are proud to be the Middle East’s first and widest LTE network, thereby fulfilling our promise to continuously deliver superlative communication experiences to our customers every step of the way.”

“Over the last year we’ve witnessed a 200% growth in data roaming traffic. Due to the smartphone boom in the UAE, as is globally, our customers continue to crave for higher speeds and better connectivity.There is an exploding demand for new technologies and large bandwidth to support and enable the surging data traffic”, said Marwan Zawaydeh, Chief Technology & information Officer, Etisalat.

“We are confident that this advanced next-generation network from Alcatel-Lucent will meet our customers’ needs for innovative mobile broadband services.” LTE can accommodate multimedia applications such as video conferencing, high definition content transmission and high speed video downloads from social networks, giving Etisalat’s customers unbeatable mobile broadband.

“This is a crucial step towards the adoption of LTE in the Middle East. Alcatel-Lucent’s technical leadership and transformation expertise will help Etisalat unleash LTE’s full business potential and deliver a mobile broadband experience far beyond anything that has been seen before in the region”, said Amr El Leithy, Head of Alcatel-Lucent’s activities in Africa and Middle East. “This agreement expands our long standing relationship with Etisalat and is further evidence of the trust they have in our company across multiple technologies and our ability and support the next generation mobile network.”

Etisalat & Huawei Sign Agreement to deliver the Middle East’s First LTE network

2011-02-16T17:51:00.016+04:00

Etisalat, Middle East and Africa’s leading telecom operator, and Huawei Technologies Co Ltd. ("Huawei"), today announced the signing of a commercial LTE contract to commence deployment of region’s widest LTE network in the UAE.

Mr. Nasser bin Obood Acting/CEO Etisalat UAE , and Mr Yi Xiang, President for Huawei Middle East witnessed the signing ceremony at the Etisalat-Huawei Summit 2011 in Barcelona, Spain.The advanced LTE (also known as 4G) technology has already been tested and deployed on the Etisalat network and enables the existing network to reach a download speed of 173 Mbps. LTE can accommodate multimedia applications such as video conferencing, high definition content transmission, high speed video downloads and social networks, giving Etisalat’s customers unbeatable mobile broadband.

Commenting on the occasion, Mr.Nasser bin Obood ,A/CEO Etisalat, said: “Etisalat has established a reputation of a telecom service provider that is continuously innovating and identifying new ways for providing customers an unparalleled telecommunication experience, touching every sphere of their lives. Maintaining our leadership in the wireless broadband market, we are proud to be the Middle East’s first and widest LTE network in the UAE.”

Mr. Marwan Zawaydeh, Chief Technology & information Officer, at Etisalat, commented: “In line with Etisalat’s commitment to elevate our customers’ broadband experience in the UAE, we are pleased to have selected Huawei as the strategic partner to build the new nationwide LTE network. The advanced technology will deliver a better surfing experience, higher resolution on streamed mobile content and improved interactivity along with other wireless applications which require high bandwidth requirements.”

“Etisalat is our key strategic partner and it is our honor to continuously support and deliver in line with their vision and objectives. Since 2003, Etisalat and Huawei have worked together to accomplish Etisalat’s vision of enriching people’s lives with superior communication services,” said

Mr Yi Xiang, President for Huawei Middle East. “With our advanced SingleRAN LTE based solutions, Huawei is dedicated to partner with Etisalat in its endeavor to introduce innovative services in the UAE and international markets in which it operates.”

Don't miss the ICC Cricket World Cup on eLife Triple Play

2011-02-14T16:32:00.015+04:00

The first game of the ICC Cricket World Cup 2011 is only 4 days away. The opening ceremonies will be on Thursday February 18 and that all-important first game between India and Bangladesh starts at 12:30 on Saturday. The tournament is jointly hosted by India, Sri Lanka and Bangladesh and all 49 one-day games are being shown live on Cricone channel #353 so e-Pehla and e-Firstnet subscribers can watch all the games live at no extra cost.

We have a lot of cricket to look forward to. The final game will be played in Mumbai on April the second. Between now and then we have fourteen national teams to follow. South Africa vs. West Indies and Australia vs New Zealand are the matches to look forward to over the weekend of February 24/25 and then Pakistan v Sri Lanka and England vs. India on February 26 and 27 - and that's just the first 10 days. You can find the full match schedule here on the ICC site.

Do you need to upgrade or renew your e-vision subscription to watch the cricket? We have a great deal for you. If you subscribe or upgrade to e-Pehla or e-Firstnet you get 2 months free on a six month subscription or four months free when you subscribe for a year. Find full details of all our channel packages here. Call 101 or 800777666 to subscribe or upgrade now. No need to miss a single day of this year's ICC World Cup Cricket 2011 action.

Make the most of your time with our 'University Data' discount package

2011-02-09T14:01:00.025+04:00

We know many of you are investing time and money in university education. It’s a big investment and we are here to help with affordable internet access for your coursework - and perhaps your social life too! Our new ‘University Data’ packages are designed for students. Mobile internet access on your smartphone or laptop helps you keep on top of news and coursework (and gossip?) Stay in touch while you are on the move and make the most of every minute of your time.

University mobile internet packages

University mobile broadband packages

To qualify for ‘University Data’ you must have an official, valid university ID, issued from UAE. Each university ID qualifies for a discount on one mobile number. To find out more or to sign up for this offer visit any of our business centres or outlet stores in your nearest mall, or come and talk with us on Twitter www.twitter.com/EtisalatUAE

Get the most signal bars no matter where you are

2011-02-03T23:46:00.009+04:00

Here at Etisalat we've got the UAE covered with mobile signal that stretches from the farthest island to the heart of the city. Wherever you are you can count on Etisalat to give you the best mobile signal.

But we are not resting yet. We are always working to increase and improve our mobile coverage, so if you do find a corner where our signal is not as strong as you would like please let us know. You can send an email to 101@contactcentre.ae Please give us the following details so that we can pinpoint the problem and add it to our workplan.

Poor 2G or 3G coverage? Indoor or outdoor? Residential or commercial?
Your exact location. Emirate, city, area,
Flat number, number of floors, floor number, building name or number.
Landmark
Date
Contact number (landline)

We already have the very best signal coverage across the UAE. With your help we will make it even better.

Extend your eLife connection throughout your home

2011-01-10T18:13:00.006+04:00

Need wider internet coverage? The new Aztech Extender broadens your wireless network to any location in the home or office and eliminates weak signals and blind spots. No software or installation is required. The Aztech Extender works straight out of the box! Simply connect it to any wall socket and watch it work like a portable network point.

Plug the Aztech Extender into a preferred power outlet connected to a broadband router, and you can use the internet wherever you are in the house.

The high speed of the wireless 802.11n allows you to complete heavy downloads, and Aztech is compatible with any Ethernet-ready gadget at home.

Main Features
• Extend wireless network into any spot at home
• Turn any power outlet into a network connection
• Automated security with “Simple Connect” button
• Simply plug & play, no software or installation required. No new wires, no drilling, no software, no hassle!

TV Connection: this requires 2 of the Aztech HL110E (2 Ethernet plugs), the total cost will be AED 290 (2 X AED 145)
Internet Connection/extending: this requires 1 of the Aztech HL110E plus 1 Aztech HL110EW, the total cost will be AED 390 (AED 145 + AED 245)

For more details, speak to your eLife installer or go along to your nearest Etisalat Store.

Happy New Year

2010-12-30T16:00:00.016+04:00

Our best wishes to you and your family for a peaceful and prosperous year in 2011.

New addition to the MyPlan handsets - BlackBerry® Bold™ 9780

2010-12-29T23:11:00.024+04:00

It's here! The new BlackBerry® Bold™ 9780 smartphone – the newest addition to the BlackBerry Bold series of smartphones. The elegantly styled new phone and email device has an incredibly easy-to-use keyboard and optical trackpad and is packed with advanced communications and multimedia features. It is also the first BlackBerry Bold smartphone to come with the new BlackBerry® 6 operating system.

Key Features

High-resolution 480x360 pixel color display
3G network support
5 MP camera and video recording
Wi-Fi®
GPS
Expandable memory —support for microSD card
512 MB onboard memory, 2 GB media card included

The BlackBerry Bold 9780 smartphone will be available at all our business centers and outlets from the 29th December 2010. If you are already an Etisalat Blackberry customer you can upgrade to the new Bold 9780 for just AED 2,199.

Our flexible MyPlan packages give you 3 options to build the right package for your Blackberry and when you chose our great value Plus and Ultra packages your new Blackberry Bold 9780 is FREE! All the MyPlan packages can be personalised with a range of add-ons to give you the best possible value for your needs. Details of the add-ons are here.

MyPlan package details

Blackberry services such as email, Blackberry Messenger and social networking are also available to MyPlan subscribers. Details of the Blackberry service packages are here.

We know our business customers depend on their Blackberrys and the new packages for My Business Plan give you the flexible options you need to keep your business communications running smoothly.

My Business Plan package details

My Business Plan packages can also be personalised with the full range of MyPlan add-ons, giving you the best possible value for your business needs. Blackberry services such as email, Blackberry Messenger and social networking are also available to My Business Plan subscribers. Details of the Blackberry service packages are here

All the Blackberry smartphones are available on both MyPlan and My Business Plan packages. They are discounted when you sign up for a 12 month subscription and FREE when you chose the MyPlan or My Business Plan Ultra packages.

Handset prices (in AED) for My Plan and My Business Plan subscribers

Now you can apply for eLife Triple play online - and maybe win FIFA Club World Cup tickets too!

2010-12-12T13:21:00.006+04:00

We've made it easier for you to apply for eLife, and if you are quick you could win a pair of football tickets.

Subscribe to eLife Triple Play online through www.etisalat.ae/elife and get a chance to win 2 FREE tickets to watch one match of FIFA Club World Cup 2010. All the Club World Cup Matches are being held in Abu Dhabi.

We will be drawing names to win tickets as follows

Sunday December 12 (Yes, that's today!) one winner will receive 2 tickets for the match on Tuesday December 14
Monday December 13 - one winner will receive 2 tickets for the match on Wednesday December 15
Wednesday December 15 - one winner will receive 2 tickets for the final Club World Cup match on December 18

So what are you waiting for? If you have been thinking of subscribing to eLife or upgrading to Triple Play do it now! Apply online here. You could win FIFA Club World Cup tickets, as well as enjoying the rest of the EPL season in 'almost like being there' HD TV. Check the full details of our eLife Triple Play package here, chose the options that works best for you and subscribe online here

Details:

This offer is available to all new & migrated eLife customers (any speed), who subscribe to eLife Triple Play through online subscription from today until 14th Dec.

Do you have an HD TV?

2010-12-05T19:52:00.009+04:00

Did you know that you need a subscription that includes HD (High Definition) channels to get the full 'almost like being there' experience from your HD TV? We offer 23 HD channels through our eLife triple play and e-vision services so you can get the full high definition experience on your HD TV. Ten of those are sports channels because sports, and especially football, is the one of the places where HD TV truly makes a difference. We're crazy about football here at Etisalat and watching your favourite team in HD is the next best thing to being at the match in person.

Of course this month we have football clubs from across the world right here in the UAE. With all the teams for the FIFA Club World Cup in Abu Dhabi we all get the chance to enjoy matches live as well as in HD TV at home, and the lucky winner of our #3x3HD twitter contest will get the best seats in the house for the final game on December the 18th.

#3x3HD contest on twitter

Here's how the contest works. We'll ask one question every day for three days on twitter. To win a place in the draw you must answer correctly before we tweet the answer on the following morning. If you answer correctly your name goes into the draw to win THREE category 1 tickets to the final on December 18 at Zayed Sports City. So watch for our tweets starting on Thursday 9th. We will tweet one question each day. Please include the hashtag #3x3HD in your answers.

Good luck. Tweet with us @EtisalatUAE if you have queries and wait for those questions!

Football like you've never seen it before

2010-11-29T18:48:00.018+04:00

Update: #3x3sky extended for Friday

The excitement around the ‘Etisalat Match in the Sky’ and our #3x3sky contest on twitter has persuaded us to extend the contest. We will give two more lucky winners tickets for 'Penalty shoot out in the sky’. We’re in ‘shoot out’ mode too so on Friday there will only be two questions and you only need one correct answer for a place in the draw.

Tomorrow really is the last day. Look out for the questions from @EtisalatUAE on twitter and send in your answers for your chance at ‘Penalty shoot out in the sky’.

_______________________________________________________

Here at Etisalat we pride ourselves on bringing you the newest and best communications technology available in the world. And then some days we completely lose our heads and bring you . . . football on a vertical pitch. Yes. It's true! From now until December 4 you can watch the Etisalat Match in the Sky at the football village on the Abu Dhabi Corniche. You can even win a chance to join in!

You already know we are football crazy. We bring you the world's most exciting matches in HD TV and we sponsor Manchester City and FC Barcelona as well as club and local teams everywhere we work across the world. Now we have brought football's newest entertainment 'Etisalat Match in the Sky' here to the UAE. Football on a vertical pitch with players on bungee cords. Visitors to Football Village are marvelling at the skills of these acrobatic players.

Football Village is open from from 5pm-11pm mid week and from 2pm to 11pm on Thursday, Friday and Saturday. There are UAE FA coaches on-hand to share their advice and expertise, technical drill zones where football enthusiasts can refine their skills, mini pitches for the youngsters and big screens showing this week's big games. Take the family along! Etisalat Match in the Sky is played 3 times every day.

#3x3sky twitter contest

Are you the kind of football fan who is 'up for anything'? Would you like a chance at a penalty shoot out up there with our 'Match in the Sky' players'? We have tickets to give away.

We are tweeting 3 questions each day this week. If you answer the 3 questions correctly before we tweet the answers the following morning your name will go into the draw for penalty shoot out in the sky tickets. Send us your answers by direct message (DM). Include the hashtag #3x3sky in your answers for your chance to win.

So watch out for our question tweets starting and get ready to experience the very best football can offer with Etisalat!

Catch Football Fever in Abu Dhabi

2010-11-26T12:57:00.007+04:00

We're warming up for the FIFA Club World Cup that begins in Abu Dhabi on December 8. Football Village is already open on the Abu Dhabi Corniche by the East Plaza and it's sure to be full of fans this weekend watching the Premier League games on the big screens and enjoying all the football activities, including the amazing Etisalat Match in the Sky!

As you'd expect we are planning a BIG twitter contest with amazing prizes to celebrate the FIFA Club World Cup. The contest is called 3x3HD. We will tweet 3 questions a day for 3 days. Next week you can win a chance to join the guys up there on the 'Etisalat Match in the Sky'. It's a jawdropping vertical football pitch where the world's most daring footballers play an amazing sky-high game. Lucky winners who answer our contest questions correctly will get to join the players up there for a penalty shoot out.

During the tournament the big prize to end our 3x3HD contest will be tickets for the best seats in the stadium for the final Club World Cup game on December 18. Full details will come later but we promise you will be glued to your twitter screen that week too, watching for the questions and finding the answers.

So what does the HD mean? Remember we said 3x3HD? Well for the rest of the year, when we don't have international football games right here in the UAE, eLife HD (High Definition) TV is the best way to enjoy 'almost like being there' football in your own home. When you subscribe or upgrade to eLife Triple play you get to watch all the Premier League games for free through our Abu Dhabi Sports Package on eLife and E-Vision. Current eLife triple play and E-Vision customers can enjoy watching the Barclays Premier League for only AED 29 per month for a 12 month subscription.

We'll be telling you more about HD TV during the 3x3HD contest - so watch this space.

Check your speed

2010-11-24T19:14:00.002+04:00

Accurate internet speed tests now available in the UAE

Try this link and test your connection speed.

Until now our closest speed test options have been based in Qatar and have not given accurate responses for UAE internet users. The TRA (Telecommunications Regulatory Authority) now provides this truly local way to accurately test connection speeds. You can use it directly from the TRA website here or through our website here.

Many things affect your internet speed, including the number of computers and other devices using the connection, your browser and programs running in the background on your computer. We have a detailed set of FAQs here to explain more about internet connection speeds.

Try it today!

Introducing MyPlan and your new mobile services options

2010-11-19T19:15:00.003+04:00

Our new mobile services come in one simple package - MyPlan. This new service lets you chose the right options for your needs and lifestyle, and choosing just the options you need means you get the best possible value from MyPlan.

Click on the image above for a larger view

If you need a new account or want to upgrade from Wasel prepaid your initial AED125 fee will be returned as credits over your first 3 months using MyPlan. Existing prepaid cutomers can also call 101 to switch to MyPlan now and get free call credit worth AED240

How to subscribe

When you are ready to switch to MyPlan or take advantage of our money back new subscription offer just call us on 101, visit your local Etisalat service centre or subscribe directly from your Etisalat.ae online account page.

Want to know more? Check the MyPlan page at www.etisalat.ae and read the following articles about upgrades and handsets, add-ons and international calling.

MyPlan - upgrades and handsets

2010-11-19T19:10:00.006+04:00

With MyPlan you decide when you are ready to upgrade from your existing plan to a new MyPlan package, and whether to chose a new handset or stay with a normal monthly plan. You can continue with your existing plan or switch as soon as you like.

Before you decide you might want to take a look at the great offers for free and heavily discounted handsets - and yes, iphone 4 and the Blackberry Torch are included, along with Sony Ericsson and the Samsung Galaxy Tab. Handset prices depend on the MyPlan package you chose.

Want to know more? Check the MyPlan page at www.etisalat.ae and read the other 2 articles introducing MyPlan, add-ons and international calling.

My Plan - personalise your mobile package with Add-ons

2010-11-19T19:00:00.005+04:00

When you chose MyPlan you can decide which Add-ons offer you the best value on top of your main package. You can see details of the 4 package options here and on our main Myplan website page.

If you make a lot of international calls you can also chose from our Favourite Country, Super Off-Peak and Global Friends and Family options.

How to subscribe
When you are ready to switch to MyPlan or take advantage of our money back new subscription offer just call us on 101, visit your local Etisalat service centre or subscribe directly from your Etisalat.ae/online account page.

Full terms and conditions for the MyPlan packages are listed on the website here.

Eid Greetings and our special holiday off-peak hours

2010-11-14T17:14:00.007+04:00

We wish all our customers, employees and their families a happy and joyous Eid Al Adha

We all want to reach out and greet friends and family during the Arafat day and Eid holidays, so special off-peak holiday calling rates start at 9pm on Sunday November 14. All mobile and fixed-line international calls will be charged at off-peak rates until 7am on Saturday, 20 November, 2010.

Take advantage of our special holiday off-peak rates to share your joy and good wishes with loved ones anywhere in the world.

To ensure that customers can access services throughout the holidays, Etisalat’s dedicated outlets in malls across the UAE will be open for normal working hours. Business and Service Centers will be closed on 16 November and selected Business Centers will be open 9AM-2PM for the rest of the holiday.

Unmatched family entertainment during Eid Al Adha

2010-11-14T02:05:00.005+04:00

We have a real treat for eLife (Triple Play) and e-vision customers during the Eid holidays. We have made all our TV channels free to view from 15th to 20th November - thats 300 channels of premium television content at no additional cost.

The free viewing includes 22 High Definition channels, as well as popular channels from OSN, Pehla, Firstnet, ART, TFC, AD Media with English Premier League matches and many more options of top quality family entertainment.

Enjoy the festive season and Eid holidays with eLife and e-vision from Etisalat.

Up to 40% back when you talk more with Etisalat Wasel prepaid

2010-11-14T01:54:00.004+04:00

Sharing the joy of Eid Al Adha, we have a special free credit back offer for Wasel prepaid customers starting today (15 November 2010) for three months. This value-packed offer rewards you for simply making calls and gives you back a higher value of extra credit each time you talk from your Wasel prepaid account. As part of the new promotion, you can get back up to AED 240.

If you are a Wasel customer and you make local or international phone calls any time during the day then you are eligible for the offer. Depending on the usage, you can receive up to 40% of the used talk time, the bonus value is then credited back into your account as soon as you cross the set usage limits within a month. Usage is calculated on a monthly basis every 30 days starting from the 1st day of the promotion. The free credit can be used for making both local as well as international voice calls and for sending text messages within the validity period.

The promotion will also soon be extended to postpaid customers too.
If you are a Wasel prepaid customer you can opt in by simply sending an SMS with the character U to 1010, and join the promotion without any monthly rental or connection fee. For your convenience We will notify you via SMS every time you receive your bonus credit. In addition, you can check your free talk time balance by calling *121*2# and you can check your accumulated usage by calling *144*4#.

For more information you can call 800PROMO (77666).

Haj roaming offer and new Saudi Arabia roaming prices

2010-11-08T19:23:00.004+04:00

To celebrate the Haj 2010 we are offering free incoming roaming calls in Saudi Arabia between 08/11/2010 and 21/11/2010.

In addition, to make everything a little simpler whilst in Saudi Arabia, we have a new flat rate of AED 1.25/min for outgoing calls to local, UAE and GCC destinations. AED 1.25/min for incoming calls outside of the Haj period and, yes you guessed it, AED 1.25 for all outgoing SMS.

Of course, we haven’t forgotten calls to other Arab destinations and the rest of the world. We now offer a flat rate of AED 5/min for calling other Arab destinations, and AED 10/min for all other international destinations.

These offers are for all our postpaid and Wasel subscribers when using the Mobily network. For more information please call 101, the only thing you need to do to take advantage of these prices is select Mobily when you roam in Saudi Arabia.

New Wasel Homeland International plan

2010-10-19T12:00:00.005+04:00

Cheaper calls to Asian countries during our new extended off-peak hours

Call friends and family in India, Pakistan, Bangladesh and Philippines at a great new rate of 99 fils/minute. With our new international-calling ‘Wasel Homeland’ plan Wasel prepaid mobile customers enjoy the discount rate during special off-peak hours from 5pm to 9am, Saturday to Thursday, throughout the day on Friday and public holidays.

Extended off-peak hours mean you can call your family when it's convenient and not worry about time differences. You can comfortably talk for longer between the UAE and Asia.

No rentals or subscription fees, all local calls will be charged at 35 fils/min for the first minute and a flat day rate of 30 fils/min from the second minute onwards. Other international calls will not be affected and will be charged as per the normal rate and timings.

Subscribe to the 99 fils Wasel Homeland plan by sending an SMS, ‘e99’ to 1010. You can also subscribe through IVR (Interactive Voice Response) by calling 125, select ‘3’ and then select ‘1’ for the “Wasel Homeland” plan. You can also call customer service at 800 PROMO (77666) or visit your nearest Etisalat business center or outlet to subscribe or unsubscribe.

Find out more at here at etisalat.ae

Get more from your MORE reward points during GITEX technology week

2010-10-19T00:41:00.010+04:00

Now you can now manage and redeem your MORE reward points online. At our newly launched online rewards shop you can chose to spend your Etisalat MORE reward points on talk time, partner vouchers or 3,000 other product and service options - all online through our convenient new online rewards shop. Register online for MORE rewards during GITEX technology week and you will receive 2500 bonus points that can be redeemed online instantly for talk time worth AED25.

During this week you can also use your reward points to enter a prize draw for a travel package, including air tickets, accommodation, transfers, match tickets, to see the match between Manchester City and Manchester United on November the 10th. MORE rewards members will receive an entry ticket for 700 MORE reward points. The draw will be held on October the 27th and the lucky Winners will watch the match from the the Mancunian VIP stand.

Etisalat is the first telcom operator in the world to launch an online shop for it's reward program and to celebrate this we are giving #GITEX visitors the chance to win 2500 more points when they correctly answer questions at our stand in Za'abeel Hall.

H.E. Dr. Rashid Ahmed Bin Fahad, the UAE Minister of Environment launched the new service yesterday. He used Etisalat's online MORE rewards shop to make an online donation of one million MORE reward points to Special Care Centre, Abu Dhabi on the main stage at the GITEX.

Special Offers for Gitex 2010

2010-10-15T17:14:00.017+04:00

GITEX may be over but some of our Technology Week special offers are still available

Switch from Wasel to postpaid for free
Thinking about switching to postpaid? This is the best time to do it! Move to postpaid GSM for free until the end of this year and keep both your phone number and SIM card. You will also get free credit worth AED 240 spread over a year to use for voice calls or SMS both local and international rates.

Mobile TV on your 3G phone.
Try our mobile TV service for only AED 20 for the first 2 months (usually AED 39). Send an SMS with 'r mtv' to 1010 before November 15 to try it out!

Free Etisalat Messenger for a month!
Our messenger service enables family and friend to stay in touch across Etisalat's mobile network. Send instant messages, photos, videos and sound clips between phones and/or computers. You can message in English or Arabic and see your last 50 messges when you are online. To get your first month of unlimited use for free send an SMS “r em chatplus“ to 1010 . Offer valid until November 15th 2010.

Send a voice message as an SMS
Sometimes friends and family just want to hear your voice, and it can be quicker to send a voice message than switch languages on your mobile. Until November 15th you can send voice SMS messages for only 18fils. To send a voice SMS message key *followed by the mobile number you wish to send the message to. Record your message when you hear the tone and then end the call. Voice messages are stored just like other SMS messages. Listen whenever you like.
Voice SMS messages cost just 18fils each until Novembber the 15th. Nothing to sign up for and no subscription needed. Just key * before the number and send you message.

Vringo
Fun video ringtones from Vringo for free until November 15th. Subscribe to Vringo by sending an SMS with "r Vringo" to 1010 before November 15 and your first month's rental is free. Get a fun video ringtome for each of your favourite callers from Vringo's huge collection and change your video ringtone as often as you like.

Blackberry® Announcement

2010-10-08T11:12:00.001+04:00

Since the Telecommunications Regulatory Authority’s August 1 announcement regarding the possible suspension of certain Blackberry applications, our focus has always been to ensure continuity of service for our customers. With the TRA’s notification of uninterrupted Blackberry® services in the UAE, we are pleased to confirm that all Blackberry® services will continue to operate as normal.

As a service provider to over 80% BlackBerry® users in the UAE, we will continue offering exceptional services to all our existing and future BlackBerry® customers. In light of the TRA decision, the alternative mobility packages we announced in August, for its existing BlackBerry customers, are no longer applicable.

We will also be launching two new BlackBerry devices – the Torch and the New Curve, along with other exciting offers in the coming days.

Gear up to become the next F1x3 racer

2010-10-06T19:04:00.009+04:00

Once again you have a chance to race the superfast Etisalat F1x3 car at the Dubai Aerodrome. Everyone was so excited about last year's event we have brought back the Etisalat F1x3 car to give more people the chance to enjoy the larger-than-life experience of Formula 1 racing, up close and real.

Our F1x3 car is an original F1 racing car with three seats specially designed to give you the ultimate racing experience on the track. Lucky winners will get the chance to ride in this dream car at the Dubai Autodrome on 29th and 30th October with a professional race driver. You can enter the draw for a chance to ride in the car by simply sending a text message 'F1x3' to 1110. You will get one draw entry and one week of F1 race alerts for free. You can call 800 PROMO for more information on the prize draw.

The F1x3 car will be displayed at the GITEX Shopper 2010 from 16-23 October where motor enthusiasts can get a first hand feel for the car. It carries three passengers at a time with the engine capacity, accelaration, maximum speed, look and feel of a Formula 1 racing car. The car can reach speeds of around 300 km/hr and accelerates from 0 to 200 in 4.8 seconds.

Race days feature controlled drives with professionals experienced in international championships, so you will hit those extraordinary speeds in safe hands. Passengers will be equipped with FIA homologated overalls, boots, gloves and helmet.

All entries for the draw must include name and passport details. To claim their prize winners must not be taller than 1.9 meters or weigh more than 100 kgs. Winners who are under 18 will need to supply parental authorization for the ride and be accompanied by a parent or a legal tutor.

What are you waiting for?

Text message 'F1x3', to 1110 today and enter for your chance of the ride of a lifetime

Mobile Data Backup service

2010-09-29T12:58:00.007+04:00

No more worries about losing the important data stored on your phone. With our Data Backup service you can keep a safe copy of your contacts, calendar entries, messages, photos, videos, music and ringtones. Safeguard yourself against theft, accidental damage or loss of your mobile.

Backups can be done at any time, you can also setup automatic backups at regular intervals. You can access your stored data using a secure website on your PC or through your mobile. Restoring your data to any phone, new or old, is quick and easy.

The Data Backup service also means you can lock a phone if it is stolen and then wipe the data from it remotely, rendering it useless to the thief.

The service costs AED 10 a month, with no charges for uploading data (unless you are outside the UAE). The Data Backup service is available on most handsets, check out the compatibility list here to be sure.

To subscribe simply send an SMS containing “r backup” to 1010, or call 125. More information is available on our website: www.etisalat.ae/mobilebackup or by calling 101.

iPhone 4 price plans

2010-09-23T14:04:00.007+04:00

The news you have all been waiting for...

*As per fair usage policy up to 2GB

Prices are based on a 1 year contract.

More good news. We will soon be announcing tailor made options for existing iPhone 3G/3GS postpaid subscribers who would like to upgrade to iPhone 4.

The iPhone 4 requires a special SIM, different from the ones used in other mobile devices. This is called a microSIM. When you buy your iPhone 4 you can choose whether to exchange your current SIM for a microSIM or use the microSIM as a secondary SIM card.

Visit your nearest Etisalat store from Saturday September 25 to get your iphone 4 and then tell us about your new iphone on Twitter: @etisalatUAE.

iPhone 4 coming to the UAE on September 25th

2010-09-19T11:03:00.007+04:00

We are bringing the much anticipated iPhone 4 to the UAE from the 25th September.

The iPhone 4 features a stunning Retina display, 5MP camera and HD video recording. It’s the thinnest Smartphone available on the market and comes with IOS 4, the most advanced mobile operating system.

The iPhone 4 offers 40 percent longer battery life and access to over 200,000 apps, including the specially built iMovie.

Prices will be available over the coming days. Stay posted for more information.

Double “More” Reward Points for Online Services’ users

2010-08-25T14:43:00.003+04:00

Pay your bills online without leaving the comfort of your seat, and be rewarded with double “More” Reward Points. For the next 3 months (until 22nd November) if you pay your Postpaid bill online, or recharge your Wasel account you will receive double “More” Reward Points , which means 2 points for every AED1 spent.

Members can redeem their reward points for Etisalat’s services, Etihad Guest Miles or at a host of partner outlets.

For more information see www.etisalat.ae/payandearn or call 80077666. To get involved simply register at www.etisalat.ae/online and pay at a click of a button.

99fils per minute calls to Pakistan

2010-08-24T17:03:00.004+04:00

With the recent catastrophe we know you want to talk to your friends and family in Pakistan. Also, those of us without immediate worries about the safety of loved ones will want to contribute to flood relief organizations in the region.

Wasel subscribers can get 99fils per minute calls to Pakistan and the rest of the subcontinent until September 19th. Calls are just 99fils per minute during extended off peak hours of 5 pm to 9 am every day and all day on Fridays. Wasel prepaid customers can simply send SMS ‘e 99’ to 1010 in order to subscribe to the service with no monthly charges. Other national and international calls will not be affected. For more information call 80077666 or visit www.etisalat.ae/idd.

If you prefer to contribute to flood relief efforts via a trusted UAE-based organisation @Hamasaaat recently sent us this from the UAE Red Crescent. You can also visit their website or call them for free on 800-RED (733).

Getting closer to you

2010-08-09T20:42:00.003+04:00

Today, we opened our first dedicated outlet at the Dubai Sillicon Oasis, offering priority based services to our Freezone customers. Dubai Sillicon Oasis is the region’s leading technology hub and is considered one of the world’s leading centers of advanced electronic innovation.

Operational from 09:00hrs to 17:00hrs, Sunday to Thursday, the new Etisalat outlet will benefit all companies operating at the Freezone employing more than 2,500 people. This is the beginning of a partnership between Etisalat and DSOA aimed at delivering enhanced ICT services for tenants at the Freezone and direct access to Etisalat services.

Present at the inauguration were Shahla Abdul Razek, Deputy CEO of Dubai Sillicon Oasis Authority (DSOA) and Mustafa Al Shareef, Senior Vice President Sales – Etisalat, as well as many others.

Etisalat’s F1x3 is back and looking for passengers!

2010-08-08T11:07:00.006+04:00

A great opportunity to experience the speed, adrenaline rush and excitement of live racing in an F1x3 car - just text 'F1X3' to 1110 to enter

For the second year we are offering motorsport fans a once-in-a-lifetime opportunity to win a live racing experience. Etisalat's unique promotion for speed enthusiasts, gives you the chance to race in the superfast Etisalat F1x3 car. This is an original racing car with three seats specially designed to provide the ultimate racing experience on the track.

With the Formula 1 season underway and the second Abu Dhabi Grand Prix getting closer lucky customers get the chance to race in the specially designed F1x3 car during October with a professional race driver.

To enter the draw to win simply text the message 'F1X3' to 1110, to get one draw entry and one week race alerts for free. You can also call 800 PROMO for more information on the promotion.

Etisalat has bought exclusive rights, to the F1x3 car specially designed to accommodate a driver and two passengers at a time. The car specifications are similar to a real racing car, including the engine capacity, acceleration, maximum speed as well as the look and feel.

The car is capable of hitting speeds of over 300 km/hr and accelerates from 0 to 200 in 4.8 seconds. It will be on display to all motor enthusiasts at malls in the Emirates of Dubai and Abu Dhabi during October. Sports fans can also get a first hand feel of the F1x3 cars at Gitex Shopper 2010 from 16 to 23 October.

The race features a completely controlled and safe drive by professionals experienced in international championships, enabling them to hit extraordinary speeds in the safest way possible. Passengers will be equipped with FIA homologated overalls, boots, gloves and helmet and medical units will be operational at the track.

To be eligible for entry you must not exceed 1.9 meters or 100kgs. If you are deemed to be below the age limit you will be required to submit a parental authorization and will need to be accompanied by a parent or a legal tutor. Winners must provide name and passport details to verify your entry.

Etisalat Sponsors Shaabiyat Al Cartoon

2010-07-26T20:42:00.000+04:00

Today we announced our official sponsorship of Shaabiyat Al Cartoon, which premieres its 5th season in the holy month of Ramadan.

The animated Arabic cartoon series launches a new season each Ramadan on Sama Dubai TV, with a 15 minute episode aired daily after iftar.

On the announcement Khalifa Al Shamsi, Senior Vice President of Marketing, Etisalat, said: “Through this sponsorship, we are also delighted to have the opportunity to celebrate the spirit of Ramadan and help spread awareness about Emirati culture, traditions and lifestyle across the multi-cultural population living in the UAE.”

But wait, there’s more. To add to the excitement fans can subscribe to receive Shaabiyat Al Cartoon videos, ringtones and wallpapers by sending SMS ‘SHA3BIA’ to 1110, subscription charged at AED 5 per week.

In addition, we’re introducing a specially developed micro-site under ‘Etisalat Mobile Portal’, dedicated to Shaabiyat Al Cartoon. The portal will allow fans to enjoy various ringtones and wallpapers of the cartoon, simply visit http://mobile.weyak.ae from your mobile.

Barclays Premier League coming to you in HD

2010-07-25T17:50:00.003+04:00

The Premier League is back in full swing and you can watch it all with us through our Abu Dhabi Sports Package on eLife and E-Vision. All 380 matches of the Barclays English Premier League season will be broadcast live across 6 channels, that’s 34,200 minutes (plus stoppage time of course) of high definition action from the fastest league in the world.

This package is available, at no additional cost, to new customers subscribing, or upgrading an existing single or eLife double play package to eLife triple play Master, Premier or Max packages. All other eLife triple play as well as E-Vision customers can enjoy watching the Barclays Premier League for only AED 29 per month for a 12 month subscription.

If this isn’t enough, through our partnership with Manchester City FC, you could win tickets to watch live from the stadium. To enter simply subscribe to Manchester City FC news alerts by sending ‘MC’ via SMS to 1110.

For more information click here, or to sign-up, call 80077666.

Etisalat gets ‘Superbrand’ recognition

2010-07-22T18:14:00.002+04:00

We wouldn't normally boast about such things but Al Bawaba has already mentioned this so we must thank Superbrands. They awarded Etisalat UAE Superbrand status at their event at the Intercontinental Hotel in Dubai Festival City.

The award recognises our brand values characterized by a focus on innovation, reliability, value, customer-centricity and a commitment to breaking new ground in the Middle East, North Africa and beyond.

Commenting on Etisalat’s new Superbrand status Haitham Al Kharusi, Vice President of Marketing Communications said, “Superbrands awards the UAE’s top brands and we are glad to receive this honour in recognition of Etisalat’s core brand values and achievements in the UAE for over three decades,”

Here at Etisalat we are very proud of having made the UAE one of the most connected nations on the planet. We have 7.8 million mobile customers, 1.28 million fixed line subscribers and 1.39 million internet users. We have made AED 5 billion in investments to bring the revolutionary fiber-optic network to the UAE, enabling a whole new entertainment and communication experience for our customers through our eLife services.

We work hard to bring these services to our customers, and if you are pleased, then we are pleased. Still, it’s always nice when the hard work brings some recognition.

Superbrand! That’s us!

99 fils/min Calls to South Asian Subcontinent on Wasel

2010-07-19T12:15:00.001+04:00

Wasel subscribers, would you like cheaper calls and extended off peak hours for calling the South Asian subcontinent? Now you have it. Today we announced a new promotion offering you the heavily discounted rate of 99 fils per minute when calling India, Pakistan, Sri Lanka, Bangladesh and Nepal. The off peak hours have also been extended to 5pm to 9am, Saturday to Thursday and all day on Friday.

This promotion runs throughout the summer and is valid until the 19th September. To subscribe simply, send an SMS saying “e 99” to 1010 from the Wasel number. Other national and international calls are not affected.

For more information on Wasel offers, customers can call 800 PROMO (77666) or visit www.etisalat.ae/idd.

Etisalat Offer ‘Edutainment’ and Exclusive Content

2010-07-14T18:34:00.001+04:00

Today Etisalat have agreed a partnership with Rubicon Group Holding to bring you exclusive games, cartoons and applications, which can be downloaded via mobile, TV or through the Internet.

The brand new material, created and managed by Rubicon Group Holding, is designed specifically as ‘edutainment’ that will aid learning and educate younger viewers in an entertaining format.

Training games and simulations are proven to help increase skills and improve knowledge retention in children. Many parents are eager to expose their children to richer learning experiences and take every possible opportunity to improve their child’s educational development. This partnership will give children educational experiences while they play - whether on mobile devices, TV or a PC.

The first games and programmes will be available before the end of 2010, and will be launched in Arabic and English in the UAE. The scheme will later be expanded to the Kingdom of Saudi Arabia, Egypt, Pakistan, India, Sri Lanka and Sudan.

Special Offers Every Monday for Etisalat More Members

2010-07-12T19:42:00.002+04:00

Monday just got better thanks to the latest initiative from Etisalat More. Every Monday Etisalat More members will receive special discounts, free gifts, services and other privileges when they shop with the programme partners. All you have to do is present your card at the time of shopping.

This innovative concept has been introduced in partnership with famous lifestyle brands such as Joy Alukkas, Al Jaber Optical Centre, Wafi F&B and many more.

For additional information check out http://www.moremondays.net, or you can SMS “MONDAY” to 1010 to get details on the offers every week.

Don’t forget, if you sign up for Etisalat More online right now you get a 1200 ‘More’ points bonus.

Etisalat Takes to the Skies

2010-07-07T11:59:00.000+04:00

Etisalat are the only UAE service provider to offer a loyalty programme. Now a new partnership between Etisalat More and Etihad Guest makes your Etisalat More points even more valuable.

From today you can convert six More points into one Etihad Guest Mile. Etihad Guest miles can be redeemed on 1800 flight and non-flight rewards from over 200 partners. You earn one More point for each AED1 you spend on either a Wasel prepaid or GSM postpaid account.

Abdulla Hashim, Etisalat’s Senior Vice President of Business Solutions, said “By simply using their mobile phones, customers earn More points and now get the dual benefit of converting them into Etihad Guest Miles.”

There are three different tiers for More members, “More Gold”, “More Silver” and “More”. The partnership is scheme is open to members of all three tiers.

Not a More member yet? If you register now through the website www.etisalat.ae/more you will receive 1200 bonus points, which could be converted to 200 miles.

Keep Unwanted SMS Away

2010-07-06T13:51:00.002+04:00

Etisalat are committed to keeping their customers up to date with the latest offers and best deals. Customers who are happy with their current package can now opt out of receiving promotional SMS’ thanks to an innovative solution from Etisalat.

We have listened to our customers and worked with the TRA (Telecoms Regulatory Authority) and can now offer you a convenient option to stop receiving promotional marketing SMS’. All you need do is send an SMS to 1011 saying “b etisalat” to stop receiving them. If you want to start receiving the SMS’ again you can text “ub etisalat” to 1011.

When asked Khalifa Al Shamsi, Etisalat’s Senior Vice President of Marketing said, “Etisalat has always been extremely attentive towards the needs of its valued customers and it is our responsibility to ensure them maximum flexibility in the way they use and enjoy Etisalat services.

If you’ve turned off the promotional SMS' and still want to see the latest offers just check out the website.

The Future of UAE Telecoms

2010-07-04T17:06:00.002+04:00

Today, telecoms in the UAE took a significant step forward with the announcement of infrastructure sharing between providers. As the architect of the UAE telecommunications infrastructure, Etisalat has invested AED 5 Billion in its fiber-optic network to offer the fastest broadband speeds, advanced voice services and next generation TV services such as 3D to its customers.

In simple terms this means that Etisalat’s benefits will be extended to those unlucky folks who until now were unable to receive them. This expansion takes Etisalat’s service to areas such as Dubai Internet City, TECOM and the new residential areas.

Senior Vice President of Business Solutions, Adbulla Hashim said, “Etisalat welcomes true competition in the UAE. This is a progressive step that will provide a rightful choice to our customers...”

This move will empower all customers to take advantage of Etisalat’s competitive fixed-line services and lucrative offers which are supported through its wide network of customer care centers and advanced online solutions.

New Summer Roaming Package

2010-07-01T22:05:00.002+04:00

Etisalat is making it easier for everyone who is going away this summer to keep their costs down and stay connected with friends and family. Two new roaming packages are available to both prepaid and postpaid customers until 20th September.

Both packages give you 100 minutes of voice and video calls, valid for one month from the point of activation. Incoming calls outside of these 100 minutes will be charged at only AED 1 during the subscription period.

If you travel to the Arab countries, this will cost you AED 100 for a month’s subscription. To activate simply send “r arab100” by text to 1010. For those going further afield you need the global package, which costs AED 200 for the month. To activate this package send “r row 200” to 1010.

For more information on either package call the Etisalat travelers number 8002300 within UAE and 00971 8002300 from abroad. You can also visit www.etisalat.ae/roaming for more information.

Have a great summer!

Shift from Prepaid to Postpaid for Free

2010-06-30T22:09:00.002+04:00

Are you a prepaid Wasel user who wants to shift to a postpaid account instead? Well today is your lucky day!

For a limited time you can transfer your Wasel account across to a postpaid GSM account free of charge. You get to keep your current SIM card and number. Not to mention the AED 240 of free credit (AED 20 per month for 12 months). Migrating allows you to take advantage of all the other discount options available to postpaid customers.

To immediately migrate your account you just need to dial 101, or pop into your local Etisalat outlet. For more information take a look at the latest offers section here.

How to be a Winner

2010-06-24T14:09:00.004+04:00

Our World Cup Contest is in full swing, so here's a little more information on what you need to do to be a winner, and what you can win in each draw.

We'll start with how to win, as this is likely to be the most important to you. Everyone who enters a picture (read here for how to enter) will have their name added to the hat, more commonly known as the “Etisal-Hat”. Your name will go into the “Etisal-Hat” once for every entry you submit, so if you want more chances of winning, enter lots of different pictures. Don't forget to tag entries with #etisalatfc and tweet them to @EtisalatUAE or we won't see them.

There are 4 draw dates, June 24, July 1, July 8 and July 11, on each of these dates one handset will be given away. On June 24 you are playing for a BlackBerry Javelin, July 1 is for an iPhone 3GS, July 8 is for the second BlackBerry Javelin and finally on July 11 for the second iPhone 3GS.

There's still plenty of time to get your entries in for the first draw on Thursday, so get supporting, get tweeting, and get those entries in. We look forward to seeing what you come up with.`

We want to see your World Cup Pictures

2010-06-18T21:07:00.024+04:00

If you follow @EtisalatUAE on twitter you have probably seen tweets about our World Cup Contest? We have two iPhone 3GS handsets and two BlackBerry Javelin smartphones to give away between now and the World Cup Final on 11^th July. We want to know how are you celebrating and showing your support for your team? You’ve seen the guys on our home page , what does match time look like at your place?

What are you doing to show which team you support? We’ve seen flags waving from cars, people in hats, painted faces and windows and office cubicles festooned with flags. How are you celebrating? Tweet us @EtisalatUAE and send us a link to your picture on twitpic, yfrog or another twitter picture site. We will keep your pictures in our favourites file on twitter.

We will be running twitter prize draws on June 24, July 1, July 8 and July 11 to decide which pictures win the prizes.

Tweet a picture to @EtisalatUAE showing how you support your favourite World Cup team (Use twitpic, yfrog or another twitter photo sharing service)
Include the hashtag #etisalatfc
Check our favourites to see a selection of the pictures
Watch our tweets for the draw times
Wait to see if you are a winner for a BlackBerry or an iPhone 3GS

Good Luck!

Links:

Follow Etisalat on twitter

Use twitpic or Yfrog to post your pictures

See the pictures in our favourites file

The small print:

By posting your pictures on the internet your are making them public and their subsequent use can not be controlled by Etisalat. You are giving us permission to file your twitter message about your pictures in our favourites file on twitter, and to talk about your picture on twitter (don't worry we will be kind!) Pictures that you do not wish to be seen in the public domain are not eligable for this contest. Etisalat reserves the right to decide which pictures are added to the favourites file and included in the prize draws.

Hot news - Live EPL with Etisalat

2010-06-17T19:32:00.004+04:00

Hot news! We will soon be announcing our new Abu Dhabi Sports Package with ALL 380 Barclays Premier League Games LIVE and in HD. Watch this space for more information soon.

Stay on top of the game with Etisalat’s special 2010 World Cup mobile services and fun-filled activities across UAE

2010-06-13T19:27:00.003+04:00

In summary

Etisalat’s dedicated 2010 World Cup Mobile Portal, SMS Service and Greetunes
2010 World Cup special screening venues and activities at Etisalat Outlets in Malls across the country

'Football is very close to our hearts' commented Khalifa Al Shamsi, Senior Vice President of Marketing at Etisalat. Now you can follow every detail of every game being played in South Africa throughout the tournament with dedicated Etisalat 2010 World Cup services.
Goal subscription service: Get all the goal action to your mobile via SMS - to subscribe send 'WC' to 1110 for only AED 10

World Cup 2010 Mobile portal: A dedicated portal at http://mobile.weyak.ae covers news on all the games, teams and players. Stay updated throughout the event with player profiles, statistics, fixtures, tables and team line-ups by subscribing to the Mobile portal; SMS ‘WC’ to 1611 for only AED 12 for the whole tournament. You can also follow your favourite team with updates via SMS for only AED 3 per week.

You can also download and enjoy various football related ringtones, wallpapers, themes and animations for this event. Browse the portal now at http://mobile.weyak.ae from your handset.

Football Greetunes: Choose from a collection of the 2010 World Cup songs available on Etisalat’s Greetune portal for your mobile phone. These include the popular tunes by Shakira, Akon (Oh Africa), Nancy Ajram (the official Arabic song) and many others. Etisalat customers can simply visit http://etisalat.ae/portal/greetune to subscribe and select from the collection.

Live events: As ‘Telecom Partners we are also bringing you the chance to come together with your family and friends in supporting your favorite team at the special live screening tents set up at The Stadium (The Walk, Dubai) and Meydan, Dubai. We have also set up HD and 3D TV demos at Etisalat outlets in malls across UAE for you to experience and enjoy watching the World Cup in high quality.

For more assistance and information on the services and activities, customers can call 101.

Etisalat launches new iPhone app

2010-06-06T15:45:00.002+04:00

Connects iPhone device users to latest Etisalat products, services, offers and Etisalat Service Centers and payment machine locations

To enhance your ability to communicate with us we have released a new iPhone app in the UAE that can be downloaded free of charge from the Apple store.

The new application integrates convenient features to provide individuals as well as business customers in the UAE complete information on Etisalat’s latest products, services and offers in mobile, fixed line, Internet, data and entertainment.

To simplify customer experience, there is also a locator that they can use to search Etisalat Service Centers and payment machines nearby.

The app is available for you to download through iTunes, or directly from your iPhone devices through App Store, with a wi-fi connection on iPhone OS 3.1.3.

Khalifa Al Shamsi, Senior Vice President of Marketing at Etisalat said, “This introduction aims to enhance our customer service as it provides detailed information about Etisalat’s bouquet of products and services on an easy, user-friendly interface. In addition, there is a built-in locator that guides our customers to the closest business center to them, through a map or by listing down the various locations, whichever is convenient and required by the customer.”

This app will be further developed on an ongoing basis at a later stage in order to include many new services like mobile payment and so on.

The best deal for the best phone

2010-06-03T15:37:00.003+04:00

Be part of the biggest technology company in the world and join the largest telecommunications family in the UAE.It was recently announced that Apple had overtaken Microsoft as the world’s largest technology company.

We continue to bring you even better ways to get the best technology, as a new Etisalat customer buying a prepaid or postpaid iPhone 3GS you can now take out some great special offers.

The Offers

All new postpaid customers purchasing an iPhone 3GS (16GB or 32GB) on ANY PLAN will get TWO MONTHS FREE RENTAL.

A POTENTIAL SAVING OF UP TO AED 898 PER MONTH

All new prepaid customers purchasing an iPhone 3GS 8GB, 16GB or 32GB will receive 500MB OF FREE DATA FOR TWO MONTHS then 500MB OF DATA THEREAFTER FOR JUST AED 99.

A POTENTIAL SAVING OF UP TO AED 376 PER MONTH

More good news

This Prepaid plan can coexist with any other mobile data plan and you enjoy the benefits of both
Prepaid customers can unsubscribe at any time by calling 101 and speak to the iPhone team

This offer is only valid for a limited period, so don’t miss out and call our team now!

For more information and to subscribe please call 101.

Etisalat launches 3D TV in UAE

2010-06-01T15:43:00.004+04:00

Highlights:

Heralds a new era of viewing TV in real life dimensions
UAE: the 1st country in the region to provide 3D on IPTV.
Available for eLife triple play costumers and E-Vision 2010 FIFA World Cup package subscribers for free.

Starting today, if you subscribe to triple play eLife or E-Vision you will be able to receive 3D TV without any additional fees at this stage. You can now enjoy viewing TV in high-quality 3D on your 3D enabled TV sets for a truly unmatched experience.

Initially you can enjoy watching the Al Jazeera 3D channel that currently broadcasts sport activities from around the world. As the The official broadcaster you can also watch, for the first time ever, the hugely anticipated 2010 FIFA World Cup from South Africa in wonderful 3D.

Etisalat has invested nearly 5 billion dirhams in the high data capacity and capability of fiber-optic over the last 2 years that puts customers amongst the leaders in home entertainment and advanced device users globally.

The service will be available to E-Vision customers and to all eLife triple play customers without any pre-setting, system configuration or registration. All you have to do is enjoy the 3D technology on your 3D enabled TV set!

Etisalat provides all its new customers or current subscribers upgrading to the eLife triple play Premier package (16MB) or Max package (30MB), the ability to catch the 2010 FIFA World Cup excitement on Al Jazeera sports channel, in superior 3D quality and for free. Etisalat's eLife triple play service combines Internet, fixed line and TV service in one.

In addition, customers can also opt for subscribing to 3D TV service and HD on a stand-alone basis from E-Vision.

Fantastic new eLife Triple Play service with Free 2010 FIFA World Cup Promotion

2010-05-26T16:58:00.002+04:00

Our new bundled eLife triple play service includes three services together – landline, broadband Internet and TV, for more convenience and greater value. You can now enjoy Etisalat’s TV service on its fiber optic-based network with unlimited entertainment options, high-definition video quality and many new features, including 20 minutes of free international calls per month.
As part of this fantastic new eLife package, we have captured the upcoming football fever when you subscribe to the Premier package (16MB) or Max package (30MB), you will get free access to the 2010 FIFA World Cup, aired by Al Jazeera sport channels.

When will this be available?
It is immediately available to eLife-connected homes. If you want to subscribe to the eLife triple play benefits you can simply call 800 PROMO (77666) or visit any of Etisalat’s Business Centres and Outlets across the UAE to apply. We have facilitated the subscription process with our sales representatives bringing the eLife bundled product offering directly to residents who can sign up conveniently from the comfort of their homes.

The amazing features that come as part of eLife triple play packages include:

Basic TV services that are offered in three language-based packages: Arabic, Asian and Western choices. You can select the first package which is already included in the Triple Play subscription, with additional packages available at a nominal rate. Premium TV is also offered for an additional fee.
High Definition or “HD” TV channels are also available as every connection includes the latest HD-capable TV Set Top Box. You can access an impressive list of channels including, Al Jazeera Sports HD, Abu Dhabi HD, Dubai Sports HD, OSN Movies HD, Food Network HD, Outdoor Channel HD, Discovery HD, NatGeo Wild HD, ShowSports HD, Fox Sports HD, Fashion TV HD, iConcerts HD, and Luxe TV HD.
A Personal Video Recorder or “PVR” TV Set Top box that will be available soon. Offered as an optional extra, the new box will be capable of “pausing” any live TV channel as well as rewinding and playback feature. The instant and planned recording will make TV watching more convenient for you.

To find out more about this fabulous offer please visit http://bit.ly/bqNfIh

Watch 2010 FIFA World Cup in full High Definition with Etisalat

2010-05-24T21:03:00.001+04:00

As football fever soars, Etisalat brings football lovers in the UAE the spectacular chance to subscribe, watch and win with the new 2010 FIFA World Cup South Africa package. Available on E-Vision, part of Etisalat and the leading cable TV provider in the region through Al Jazeera Sport Channels. Starting today until 30 May 2010, the new promotion entitles you the chance to enter a raffle draw and win a full high-definition TV (HD).

Commenting on the promotion, Khalifa Al Shamsi, Senior Vice President of Marketing, Etisalat said, “Our customers can now enjoy the world’s largest sporting event through our tie-up with the Al Jazeera Network, thereby meeting our promise of providing the best in TV entertainment.”

Humaid Sahoo, CEO of E-Vision elaborated, “Tailored around customer needs, the E-Vision packages, including the new 2010 FIFA World Cup from Al Jazeera Sport Channels package for AED 370, not only providing access to world class sporting events, but also the choice and flexibility of mixing channels that our customers and their families will get the most out of.”

As a new or existing customer you can obtain the 2010 FIFA World Cup promotion by subscribing to E-Vision’s FIFA World Cup package along with the Al Jazeera Network, in addition to the regular direct entry packages. Simply call customer care at 101 or 800101 for subscription.

If you select Al Jazeera Sport Channels to watch the 2010 FIFA World Cup package from E-Vision you will also benefit from a free HD Set-Top-Box and an easy, hassle free installation activated within 24 to 72 hours. Plus at any time you can upgrade or add any premium package, with all the premium entertainment channels of your choice.

Dubai Municipality and Etisalat provide Wi-fi connectivity in Zabeel Park

2010-05-16T09:54:00.001+04:00

Etisalat Al Shamil and eLife customers can enjoy free internet access through a dedicated Wi-Fi hot-spot at the Zabeel Park, Dubai

Visitors to the park can now enjoy uninterrupted connectivity through their Wi-Fi enabled devices including Smartphones, Netbooks, Notebooks, PDAs and portable gaming consoles, to connect to the robust Wi-Fi network of Etisalat. The Wi-fi service aims to provide fast, reliable data communication services to all visitors at a nominal cost starting at AED 5 for the first 30 minutes.

Etisalat Al Shamil and eLife customers can enjoy free Wi-Fi access of up to 16 hours per month, depending on their subscription packages. Etisalat Internet subscribers can simply use their existing username and password to obtain the Wi-Fi service.

Al Shamil customers with 1-4Mb package can enjoy up to 4 hours of free Wi-Fi access per month while subscribers with over 4Mb package can enjoy up to 8 hours of free Wi-fi access per month. Etisalat eLife customers with starter package (1Mb) will get 4 hours of free access to the Wi-fi hotspot, while subscribers with packages above 8Mbps can enjoy 8 hours of free Wi-Fi internet, with additional 8 hours, making it 16 hours of free Wi-Fi access.

Other visitors can simply connect to the Wi-Fi network by making quick payments through their mobile phones and credit cards. Customers who wish to subscribe to Wi-fi access on a monthly basis can also do so for a monthly fee of AED 95 per month, which will include 12 hours of Wi-Fi internet access, per month.

Etisalat mobile customers, who wish to obtain this service can simply get the charges for the service deducted from their Wasel account, or get the charges billed to their post-paid account.

Visitors, who are not existing Etisalat customers, can purchase the Wi-Fi hotspot prepaid cards and Etisalat Blue prepaid cards or make payments through their credit card to use the service.

HSPA WiFi Modem

2010-05-10T11:40:00.002+04:00

Etisalat HSPA Wifi Modem E5830 is an attractive product with defined design that fully shows your modern attitude toward life. It has high performance while connecting to the internet that you will enjoy a better experience than through fixed networks.

A highly convenient and speedy access to the internet is becoming a necessity in the modern business life, and mobile broadband product is the best choice for you.

Etisalat HSPA Wifi Modem E5830 a trendsetting mobile broadband service which enables customers to simultaneously connect up to five Wi-Fi-enabled gadgets all under one single plan.

 Fitting snugly into a small pocket, the Etisalat HSPA Wifi Modem E5830 converts HSPA mobile signals into an umbrella of powerful Wi-Fi coverage for up to five devices to access the Internet securely. It functions for various Wi-Fi devices, such as netbooks, notebooks, portable media players, handheld game consoles, personal digital assistants (PDAs), mobile phones and even cameras. 

Benefits
HSPA Wifi Modem E5830 will help you to enjoy:
• fast and easy Internet access on the move
• Access rate up to 7.2 Mbps for the downlink and up to 5.7 Mbps for the uplink.
• Short Message Services “SMS”.

Features
The HSPA Wifi Modem E5830 has the following top-notch features:
• HSPA modem
• USB interface
• Wireless interface
• HSDPA DL 7.2 Mbps,HSUPA UL 5.7 Mbps
• Defined design and high performance

Charges
Device Charges -749 (AED) HSPA WiFi Modem E5830

How to Subscribe
Using the features of HSPA WiFi Modem E5830 does not require any specific subscription on the SIM/USIM card.

All what you need to do is to get your HSPA WiFi Modem E5830 unit from any Etisalat main Business Centers or retail outlets all over the UAE.

Documents Required
No documents are required to get the HSPA Wifi Modem E5830

Contact Us
Please call at 101 to our customer support representative for further information & assistance.

Etisalat slashes International call rates to 50 fils per minute

2010-05-09T16:05:00.002+04:00

Limited period offer for All UAE landline users .

Etisalat is now offering the best international calling rates to landline customers. We have slashed International Direct Dialing (IDD) rates to 50 fils per minute. Effective from May 10th until 9th August 2010, all UAE landline users can call anywhere in the world, anytime, at just 50 fils per minute.

The offer is available to all landline users in the UAE, benefiting both, e-Life as well as non-Etisalat landline users, with incredible international calling rates. Even if you don't have an Etisalat landline connection you can also benefit from the reduced rates. Just take the Etisalat Select Service that is free of charge - all you pay for is the usage

You have two great choices:

First offer: You can benefit from the best international calling rates of 50 fils per minute (all day), for one selected country of your choice for a flat fee of AED 20 per month. Simply call 125 to select your preferred country and enjoy the discounted rates. Rates of all other local and international calls will remain unchanged.

Second offer: As well as reduced call rates of 50 fils per minute for a selected country, if you take this offer you can pay a connection charge of AED 1 per international call to the selected country, rather than the flat fee of AED 20 per month. On this plan you can choose to ‘pay-as-used’, rather than paying a monthly fee of AED 20. Rates of all other local and international calls will remain unchanged.

You also have an option to switch from one offer to another, based on your needs. You can subscribe to this promotion by dialing 125, or by visiting any Etisalat business center or outlet in shopping malls throughout the country. Etisalat mobile customers can subscribe to Etisalat Select service by sending an SMS “ES” to “1010”. For all other mobile users, you can call 800-101 and request the service.

Subscribers of special IDD tariff plans such as “Super off Peak”, “Favorite Country”, and “Friends & Family” can also benefit from this promotion by subscribing to the above mentioned offers. The IDD tariff plans will be put on hold during the promotion period, and you will automatically be reverted to your original plans after the promotion.

Changing Outlook configuration to receive emails outside UAE

2010-05-05T11:08:00.004+04:00

If you are travelling outside the UAE and need to continue accessing your emails via Outlook Email Client, you may need to change the configuration as follows:

Outlook Email client (EIM):

1- Change setting: tools -> email accounts -> view or change existing e-mail accounts.

2- Change the email server

3- Set outgoing mail server (SMTP) to exmail.emirates.net.ae

4- Under more setting, select Outgoing Server tab

5- Check ‘My outgoing server (SMTP) requires authentication'

6- Select ‘Use same setting as my incoming mail server.’

Email works everywhere in and out of UAE. Therefore customer can keep the same in UAE

Micro SIMs launched ready for the Apple iPad

2010-05-04T12:13:00.000+04:00

The new Micro SIM card has gone on sale today - the first in the region. The Micro SIM is the new format that Apple is using in its iPad devices and forthcoming iPhones to enable mobile broadband access. The new card has been designed so it can still be used in normal mobiles as well as the iPad.

So if you want to get ready for the iPad and future proof your SIM card the Micro SIM card is available now for both post and pre paid customers. Get hold of one now and you can start using it immediately with a range of options open to you:

Use it with the Tawa’am service as a second SIM card on the same number so can use multiple devices sharing the same data package. A Tawa’am SIM Card is available for a one-time payment of AED 100.

Replace your existing data SIM card with a Micro SIM card so you are future ready. Priced at AED 25 you can pick one up at your local Etisalat business center.

Purchase a Micro SIM card now and you can also take advantage of our latest offers at the same time:

New Postpaid line using a Micro SIM with 100 free minutes of local calls and 100 free SMS messages all for just AED 100

Enjoy a new Wasel connection with a Micro SIM card for the special discounted price of only AED 75. A great price but that's not all you will also receive AED 25 of free credit as soon as you activate your card.

Try out unlimited internet connectivity whilst on the move at a fabulous price. Use your new Micro SIM card with the unlimited mobile broadband package for only AED 99 per month for 3 months.

New Postpaid Mobile Fancy Number with free minutes, SMS and loads of benefits

2010-04-30T13:58:00.006+04:00

Etisalat introduces a limited time offer...

A new Postpaid 050 Premium Number with no extra charges, plus for just AED 100, get a new Postpaid line with 100 free minutes and 100 free SMS.

# The best rates for international calling and and roaming services
# Cheap and unified roaming rates according to Three Zones
# Discounted local off-peak minute rate of AED 0.24 per minute from 2pm to 4pm, 12pm to 7am daily and Fridays during the whole day

Free local minutes and free local SMS messages will be granted to you directly upon activating your new Postpaid line. Free local minutes and free SMS messages are valid for 30 days from the date they are granted. You will also receive monthly SMS messages from Etisalat informing you of new free minutes and new free SMS messages and their expiry date.

How to get this limited time offer:
Please check out the Etisalat website or please contact 101 / 800-promo 800-77666.

Internet service in UAE fully restored

2010-04-29T14:54:00.002+04:00

Etisalat confirms the completion of repair of the SE-ME-WE-4 submarine cable and that Internet services have been fully restored.

To provide minimum impact during the cable cut period, Etisalat had acquired additional link capacities and re-routed the traffic to through these links. This meant lots of people were unaffected. Etisalat has invested heavily in building a robust network with multiple redundant links to major global Internet hubs in Asia, Europe, and USA, so that the traffic can be re-routed in such situations to ensure that Internet services can remain operational at reasonable speeds in the UAE.

Now that the cables have been fixed all people should experience the normal uninterrupted connections and a great experience.

Recharge while Roaming with Etisalat

2010-04-21T13:27:00.002+04:00

Wasel Prepaid customers can now recharge their mobile accounts whilst they're on the go in different countries around the world. The new service has been introduced in Egypt and Saudi Arabia, with more destinations to be included soon.

Customers can top up their mobile accounts via recharge cards while they’re away from home. They can easily use the same recharging scratch cards or vouchers that are being used in the visited country to add credit to their account. Customers that need to recharge can dial *134*pin number# and press the call key. The credit purchased will be converted and available to customers in UAE Dirhams. Upon recharge, customers can also check their credit balance by calling *121#.

Recharge while Roaming is a new alternative to recharging Wasel accounts, in addition to the current available options such as recharging online, mobile payments, and auto pay that allows customers to get their Wasel recharged automatically in regular intervals, upon a pre-set configuration.

Khalifa Al Shamsi, Senior Vice President of Marketing at Etisalat: "This new value-added offering allows Etisalat’s prepaid roaming customers to easily top up their accounts in the same way as they do in the UAE.”

New international routes added to boost streaming content

2010-04-21T01:52:00.004+04:00

Etisalat has added new international alternative marine cable routes over the last two days, which has significantly enhanced streaming services such as YouTube.

After a sudden cable breakdown in the Mediterranean Sea last week, many Etisalat customers were unaffected thanks to its robust network. With many extra links to global internet hubs in Asia, Europe, and USA Etisalat was able to re-route traffic to ensure that internet services would remain operational in the UAE.

Those who were affected will be pleased to know that the international submarine cable will most likely be fixed by 27th April.

Can't get mobile coverage?

2010-04-20T14:25:00.001+04:00

It's very frustrating when your coverage is poor, thankfully with Etisalat mobile this doesn't happen very often. However, when it does, we want to help as quickly as we can, so here is the most efficient way for you to get assistance.

Please send an email to 101@contactcentre.ae with the following information:

Is your problem:
Poor 2G Or 3G Coverage?
Indoor or Outdoor?
Residential or Commercial?

Customer Exact Location:

The Emirate Name:

The City Name:

Area Name:

Flat:
Number of Floors:
Flat number:
Floor Number:

Name of the building or Number:

Landmark:

Other affected numbers:

Date of the problem:

Contact number (landline):

This will enable us to escalate the case to the concerned section to investigate and resolve the issue.

Etisalat has the fastest and widest 3G network in the UAE

2010-04-20T13:17:00.003+04:00

Etisalat has completed the advanced HSPA+ technology across the UAE. This means Etisalat’s 3G network, which covers 99% of UAE’s populated area, has become the fastest and the widest in the Middle East.

For customers this means speedier mobile web access in transferring data or browsing the Internet with mobile broadband speeds of up to 21MBps for downloads and 11MBps for uploads.

Customers can effortlessly stay connected when they're on-the-move using the best network in the UAE, which enables rich communication services on their laptops or Smartphone devices such as Blackberry and iPhone 3G.

Etisalat has introduced new compatible models for HSPA+ technology and customers can select one of these devices from any Etisalat business center or outlet.

Don't forget the amazing Unlimited Mobile Broadband package to take full advantage of the best network in the UAE... get unlimited broadband for only AED99 per month plus free dongle for Postpaid customers >>

For more information about 3G data packages and other 3G services, customers can visit www.etisalat.ae or call the customer service hotline on 101.

Unlimited mobile broadband offer: AED99 per month

2010-04-19T14:39:00.006+04:00

All customers can now enjoy non-stop on-the-go Internet connectivity for less by subscribing to the unlimited mobile broadband package for a promotion price of only AED99 per month, reduced from AED395. This promotion will run for three months, which means a saving of AED1190!

The offer is open to current users as well as new subscribers - anybody with any current package can take the offer (both Postpaid and Prepaid). Postpaid customers will get free USB dongle; Prepaid customers can get this if they migrate to Postpaid in any Etisalat outlet.

Enjoy access to the best network in the region, anytime you like and for great value with this great offer - sign up today!

How can I sign up?
Postpaid customers can subscribe to the unlimited broadband package by calling 125.

Prepaid customers can visit any of Etisalat business centres or outlet across the UAE.

>> More information at the website

Etisalat outlets throughout UAE

2010-04-19T14:29:00.001+04:00

AU = Abu Dhabi , DX= Dubai , NE = Northern Emirates

AU - Abu Dhabi Mall AUH
AU - Abu Dhabi Mall - Virgin Mega Store AUH
AU - Al Raha Mall AUH
AU - Al Wahda Mall AUH
AU - Madinat Zayed shopping center AUH
AU - Al Khalidiya Mall AUH
AU - Al Ain Mall AUH
AU - Al Bawadi Mall AUH
AU - Al Jimi Mall AUH
AU - Top Foam AUH
AU - Marina Mall AUH
DX - Al Quosais Building DXB
DX - Arabian Plaza Center DXB
DX - Bin Suqat Center DXB
DX - Deira City Center DXB
DX - Dubai Festival City DXB
DX - Dubai International Airprot (T1) DXB
DX - Dubai International Airprot (T3) DXB
DX - Emirates Head Quarter DXB
DX - Dubai Intl Financial Center DXB
DX - Mirdif City Center DXB
DX - Dubai Mall DXB
DX - Mall of the Emirates DXB
DX - Mall of the Emirates - Virgin Mega Store DXB
DX - Burjuman Center - Virgin Mega Store DXB
DX - Merkatoo - Virgin Mega Store DXB
DX - Marina Walk DXB
DX - World Trade Center DXB
NE - Mega Mall NE
NE - Sahara Centre NE
NE - Sharjah International Airport NE
NE - Sharjah City Centre NE
NE - Sharjah Expo NE
NE - Sharjah University (Female campus) NE
NE - Sharjah University (Male campus) NE
NE - Ajman City center NE
NE - Al Hamra Mall NE
NE - Al Manar Mall NE
NE - Safeer Mall NE

Latest update on undersea cable fault

2010-04-17T16:35:00.002+04:00

Etisalat engineers continue to work around the clock along with its international partners to re-route as much traffic as possible through other means to ensure telcoms to the region remain operational.

Cable repair ships are on route to the affected area in the Mediterranean Sea and subject to weather conditions are expected to arrive 18th April. The undersea repair work is expected to take until 21st April to complete.

We fully understand that this has affected customers and please be assured that we are doing everything possible to resolve the situation. Please keep checking the blog and twitter updates via @EtisalatUAE for the latest news over the next few days.

Win a BlackBerry and meet Atif Aslam at the Etisalat Spring Fiesta

2010-04-15T19:20:00.005+04:00

Tell us what Generation Y Not means to you and be in with a chance of winning a super slick BlackBerry. Also meet and greet pop star Atif Aslam and much more at the Etisalat Spring Fiesta 2010.

When: 16th April, 4pm - midnight

Where: Dubai Festival City

Register for the event on Facebook!

Internet service in the UAE affected due to submarine cable breakdown in the Mediterranean Sea

2010-04-15T13:37:00.004+04:00

A cut submarine cable is the cause of the Internet slowdown experienced across the UAE today. Etisalat is working closely with its team of international partners to re-route traffic to ensure this has minimum impact.

Etisalat has invested heavily in building a robust network with multiple redundant links for exactly such occurrences. This means Internet services can remain operational.

We apologise for any inconvenience caused and assure customers everything possible is being done to lessen impact on their connections.

Chill out at the Etisalat Generation Y Not Lounge and win a BlackBerry Smartphone

2010-04-13T15:26:00.005+04:00

The BlackBerry Unlimited Social Package is the coolest way to stay connected. With unlimited access to the best social networking sites like Facebook, Myspace and Twitter (coming soon), and instant messaging applications such as Google Talk, MSN Messenger, ICQ, BlackBerry Messenger - you won't miss a thing.

Get yourself to the Virgin Megastore in the Mall of the Emirates, Dubai, to relax and have fun in the Etisalat Generation Y Not Lounge. There you can play games and win prizes - and between 10am and 12pm promotional staff will be on hand to guide you through the BlackBerry Unlimited Social Package to show you how to get the best out of it.

Keep up to date with all things Etisalat UAE by following us on Twitter or becoming a fan of us on Facebook and you can enter our competition to win a BlackBerry Smartphone! We'll be giving away two per week for the duration of the promotion. Simply tell the promotional staff member your Twitter or Facebook account name to qualify for entry.

Important details:

Where: Virgin Megastore, Mall of the Emirates, Dubai

When: April 15th - May 15th 2010

What to do: Follow Etisalat UAE on Twitter or Become a Fan of Etisalat UAE on Facebook to enter the weekly prize draw to win a BlackBerry Smartphone. Remember to tell the promotional staff member your Twitter or Facebook account name to qualify.

>> Find out more about the BlackBerry Unlimited Social Package

More customers win amazing football prizes

2010-04-12T18:42:00.010+04:00

5 lucky people have been announced as the very winners of the recent Man City Alerts competition. They will win an all expenses trip to Manchester, UK to see the derby game between Man City and Man Utd on Saturday 17th April. All they did to receive this amazing prize was to sign up to receive Man City Alerts from Weyak.

This competition is another example of Etisalat passing on the benefits of the strategic partnerships with great international football clubs like Man City to valued customers. Etisalat are very proud to be the Official Global Telecommunication Partner for Manchester

City. Find out more about Weyak International Sports services here.

Etisalat sent 5 lucky winners to El Clasico

2010-04-11T12:14:00.005+04:00

FC Barcelona and Real Madrid faced each other yesterday in the world-renowned El Clasico game, and 5 of Etisalat's lucky competition winners were not only there for the game, but travelled there by private jet along with FC Barca management and enjoyed an overnight stay courtesy of Etisalat. This is thanks to the fantastic competition we ran earlier this year.

Last year 5 customers enjoyed a similar experience at the game, and even met the team and toured the famous Camp Nou stadium.

Etisalat launched its ‘Etisalat Barca Mobile’ platform through the Weyak gateway earlier this year to celebrate Etisalat’s first partnership anniversary with FCB, offering fans complete updated information on all the FC Barcelona football action, championships and matches.

Say Hello to Vringo!

2010-04-07T15:00:00.002+04:00

Love your ring tones? Then Vringo might just be something you want (or need) in your life! Your ringtone is about to get a little bit more interesting...

Vringo is the ringtone of choice for the next generation. It is a video ringtone, which means you are going to be entertained every time someone calls. Choose from 1000s of videos at Vringo.com and utilise them on your mobile phone. Share video ringtones with your friends and set favourites.

How to subscribe
Send "r vringo" SMS to 1010 or visit vringo.weyak.ae