Monday, November 29, 2010

Football like you've never seen it before

Update: #3x3sky extended for Friday

The excitement around the ‘Etisalat Match in the Sky’ and our #3x3sky contest on twitter has persuaded us to extend the contest. We will give two more lucky winners tickets for 'Penalty shoot out in the sky’. We’re in ‘shoot out’ mode too so on Friday there will only be two questions and you only need one correct answer for a place in the draw.

Tomorrow really is the last day. Look out for the questions from @EtisalatUAE on twitter and send in your answers for your chance at ‘Penalty shoot out in the sky’.

Here at Etisalat we pride ourselves on bringing you the newest and best communications technology available in the world. And then some days we completely lose our heads and bring you . . . football on a vertical pitch. Yes. It's true! From now until December 4 you can watch the Etisalat Match in the Sky at the football village on the Abu Dhabi Corniche. You can even win a chance to join in!

You already know we are football crazy. We bring you the world's most exciting matches in HD TV and we sponsor Manchester City and FC Barcelona as well as club and local teams everywhere we work across the world. Now we have brought football's newest entertainment 'Etisalat Match in the Sky' here to the UAE. Football on a vertical pitch with players on bungee cords. Visitors to Football Village are marvelling at the skills of these acrobatic players.

Football Village is open from from 5pm-11pm mid week and from 2pm to 11pm on Thursday, Friday and Saturday. There are UAE FA coaches on-hand to share their advice and expertise, technical drill zones where football enthusiasts can refine their skills, mini pitches for the youngsters and big screens showing this week's big games. Take the family along! Etisalat Match in the Sky is played 3 times every day.

#3x3sky twitter contest
Are you the kind of football fan who is 'up for anything'? Would you like a chance at a penalty shoot out up there with our 'Match in the Sky' players'? We have tickets to give away.

We are tweeting 3 questions each day this week. If you answer the 3 questions correctly before we tweet the answers the following morning your name will go into the draw for penalty shoot out in the sky tickets. Send us your answers by direct message (DM). Include the hashtag #3x3sky in your answers for your chance to win.

So watch out for our question tweets starting and get ready to experience the very best football can offer with Etisalat!

Friday, November 26, 2010

Catch Football Fever in Abu Dhabi

We're warming up for the FIFA Club World Cup that begins in Abu Dhabi on December 8. Football Village is already open on the Abu Dhabi Corniche by the East Plaza and it's sure to be full of fans this weekend watching the Premier League games on the big screens and enjoying all the football activities, including the amazing Etisalat Match in the Sky!

As you'd expect we are planning a BIG twitter contest with amazing prizes to celebrate the FIFA Club World Cup. The contest is called 3x3HD. We will tweet 3 questions a day for 3 days. Next week you can win a chance to join the guys up there on the 'Etisalat Match in the Sky'. It's a jawdropping vertical football pitch where the world's most daring footballers play an amazing sky-high game. Lucky winners who answer our contest questions correctly will get to join the players up there for a penalty shoot out.

During the tournament the big prize to end our 3x3HD contest will be tickets for the best seats in the stadium for the final Club World Cup game on December 18. Full details will come later but we promise you will be glued to your twitter screen that week too, watching for the questions and finding the answers.

So what does the HD mean? Remember we said 3x3HD? Well for the rest of the year, when we don't have international football games right here in the UAE, eLife HD (High Definition) TV is the best way to enjoy 'almost like being there' football in your own home. When you subscribe or upgrade to eLife Triple play you get to watch all the Premier League games for free through our Abu Dhabi Sports Package on eLife and E-Vision. Current eLife triple play and E-Vision customers can enjoy watching the Barclays Premier League for only AED 29 per month for a 12 month subscription.

We'll be telling you more about HD TV during the 3x3HD contest - so watch this space.

Wednesday, November 24, 2010

Check your speed

Accurate internet speed tests now available in the UAE

Try this link and test your connection speed.

Until now our closest speed test options have been based in Qatar and have not given accurate responses for UAE internet users. The TRA (Telecommunications Regulatory Authority) now provides this truly local way to accurately test connection speeds. You can use it directly from the TRA website here or through our website here.

Many things affect your internet speed, including the number of computers and other devices using the connection, your browser and programs running in the background on your computer. We have a detailed set of FAQs here to explain more about internet connection speeds.

Try it today!

Friday, November 19, 2010

Introducing MyPlan and your new mobile services options

Our new mobile services come in one simple package - MyPlan. This new service lets you chose the right options for your needs and lifestyle, and choosing just the options you need means you get the best possible value from MyPlan.

Click on the image above for a larger view

If you need a new account or want to upgrade from Wasel prepaid your initial AED125 fee will be returned as credits over your first 3 months using MyPlan. Existing prepaid cutomers can also call 101 to switch to MyPlan now and get free call credit worth AED240

How to subscribe
When you are ready to switch to MyPlan or take advantage of our money back new subscription offer just call us on 101, visit your local Etisalat service centre or subscribe directly from your online account page.

Want to know more? Check the MyPlan page at and read the following articles about upgrades and handsets, add-ons and international calling.

MyPlan - upgrades and handsets

With MyPlan you decide when you are ready to upgrade from your existing plan to a new MyPlan package, and whether to chose a new handset or stay with a normal monthly plan. You can continue with your existing plan or switch as soon as you like.

Before you decide you might want to take a look at the great offers for free and heavily discounted handsets - and yes, iphone 4 and the Blackberry Torch are included, along with Sony Ericsson and the Samsung Galaxy Tab. Handset prices depend on the MyPlan package you chose.

Want to know more? Check the MyPlan page at and read the other 2 articles introducing MyPlan, add-ons and international calling.

My Plan - personalise your mobile package with Add-ons

When you chose MyPlan you can decide which Add-ons offer you the best value on top of your main package. You can see details of the 4 package options here and on our main Myplan website page.

If you make a lot of international calls you can also chose from our Favourite Country, Super Off-Peak and Global Friends and Family options.

How to subscribe
When you are ready to switch to MyPlan or take advantage of our money back new subscription offer just call us on 101, visit your local Etisalat service centre or subscribe directly from your account page.

Full terms and conditions for the MyPlan packages are listed on the website here.

Sunday, November 14, 2010

Eid Greetings and our special holiday off-peak hours

We wish all our customers, employees and their families a happy and joyous Eid Al Adha

We all want to reach out and greet friends and family during the Arafat day and Eid holidays, so special off-peak holiday calling rates start at 9pm on Sunday November 14. All mobile and fixed-line international calls will be charged at off-peak rates until 7am on Saturday, 20 November, 2010.

Take advantage of our special holiday off-peak rates to share your joy and good wishes with loved ones anywhere in the world.

To ensure that customers can access services throughout the holidays, Etisalat’s dedicated outlets in malls across the UAE will be open for normal working hours. Business and Service Centers will be closed on 16 November and selected Business Centers will be open 9AM-2PM for the rest of the holiday.

Unmatched family entertainment during Eid Al Adha

We have a real treat for eLife (Triple Play) and e-vision customers during the Eid holidays. We have made all our TV channels free to view from 15th to 20th November - thats 300 channels of premium television content at no additional cost.

The free viewing includes 22 High Definition channels, as well as popular channels from OSN, Pehla, Firstnet, ART, TFC, AD Media with English Premier League matches and many more options of top quality family entertainment.

Enjoy the festive season and Eid holidays with eLife and e-vision from Etisalat.

Up to 40% back when you talk more with Etisalat Wasel prepaid

Sharing the joy of Eid Al Adha, we have a special free credit back offer for Wasel prepaid customers starting today (15 November 2010) for three months. This value-packed offer rewards you for simply making calls and gives you back a higher value of extra credit each time you talk from your Wasel prepaid account. As part of the new promotion, you can get back up to AED 240.

If you are a Wasel customer and you make local or international phone calls any time during the day then you are eligible for the offer. Depending on the usage, you can receive up to 40% of the used talk time, the bonus value is then credited back into your account as soon as you cross the set usage limits within a month. Usage is calculated on a monthly basis every 30 days starting from the 1st day of the promotion. The free credit can be used for making both local as well as international voice calls and for sending text messages within the validity period.

The promotion will also soon be extended to postpaid customers too.
If you are a Wasel prepaid customer you can opt in by simply sending an SMS with the character U to 1010, and join the promotion without any monthly rental or connection fee. For your convenience We will notify you via SMS every time you receive your bonus credit. In addition, you can check your free talk time balance by calling *121*2# and you can check your accumulated usage by calling *144*4#.

For more information you can call 800PROMO (77666).

Monday, November 8, 2010

Haj roaming offer and new Saudi Arabia roaming prices

To celebrate the Haj 2010 we are offering free incoming roaming calls in Saudi Arabia between 08/11/2010 and 21/11/2010.

In addition, to make everything a little simpler whilst in Saudi Arabia, we have a new flat rate of AED 1.25/min for outgoing calls to local, UAE and GCC destinations. AED 1.25/min for incoming calls outside of the Haj period and, yes you guessed it, AED 1.25 for all outgoing SMS.

Of course, we haven’t forgotten calls to other Arab destinations and the rest of the world. We now offer a flat rate of AED 5/min for calling other Arab destinations, and AED 10/min for all other international destinations.

These offers are for all our postpaid and Wasel subscribers when using the Mobily network. For more information please call 101, the only thing you need to do to take advantage of these prices is select Mobily when you roam in Saudi Arabia.